Client Relations Coordinator

1 week ago

Vancouver, Canada Divine Intervention Matchmaking Full time

**Job Title: Client Relations Coordinator (Independent Contractor - Part-Time)**
**Location**: Vancouver, BC (Hybrid - Remote with occasional in-office meetings)
**Compensation**: $25/hour + commission & bonuses | Pre-approved expenses reimbursed
**Hours**: 15-20 hours/week (flexible scheduling during weekdays, 8am-6pm PST)

**About the Role**:
Divine Matchmaking is seeking a personable, empathetic, and highly organized **Client Relations Coordinator** to join our boutique matchmaking firm as an independent contractor. This is a part-time, flexible role ideal for someone who enjoys working with people, values confidentiality, and thrives in a dynamic, service-oriented environment.

You will play a key role in supporting our client journey—from coordinating introductions and gathering feedback to scheduling appointments and managing CRM updates. We are looking for someone who genuinely enjoys connecting with others, is detail-oriented, and can maintain the highest levels of discretion when handling sensitive information.

**Responsibilities include (but are not limited to)**:

- Speaking with potential clients or leads with warmth and professionalism; vetting prospects via short calls
- Coordinating Zoom calls and scheduling consultations
- Organizing introductions and follow-ups, including logístical coordination of client dates
- Gathering and documenting client feedback post-date
- Writing client bios based on internal profiles
- Updating and maintaining our CRM with notes and contact interactions
- Occasional outreach via phone or online platforms (scripts provided)
- Administrative support across operations and client care
- Social media coordination or content creation (bonus skill)
- Supporting occasional in-person consultations or meetings (with notice)

**Qualifications**:

- Excellent interpersonal, listening, and communication skills
- Proven discretion and ability to manage confidential information
- Strong writing and organizational skills
- Reliable, self-motivated, and comfortable working independently
- Experience in client services, sales, psychology, or marketing is an asset
- Social media or marketing skills are a plus
- Psychology courses or experience are a bonus
- Able to occasionally work from our Downtown Vancouver office (with advance notice)

**Additional Details**:

- **Flexible work hours**: Set your own schedule during standard weekday hours
- **Non-exclusive role**: You're welcome to have other work outside the matchmaking industry
- **3-month probationary period**:

- **Commission and bonus opportunities are available**:

- **Approved expenses reimbursed** (e.g., client coffee meetings, event tickets for networking/scouting)

**To Apply**:
If you’re passionate about helping people form meaningful connections and want to be part of a high-end matchmaking firm that values warmth, integrity, and excellence—**we’d love to hear from you**.

**Job Type**: Part-time

Pay: $25.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

- Bonus pay
- Commission pay

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC V6C 1T2

Application deadline: 2025-06-15
Expected start date: 2025-06-16

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