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District Manager
3 weeks ago
We are seeking a dynamic, energetic and self-motivated individual to join the Shell Operation’s Team as a **District Manager.**
**Responsibilities**:
- Manage daily operations of stores assigned to meet business goals
- Supervise and guide a team of professionals to maximize revenue
- Develop safe and positive work environment for staffs
- Ensure customer satisfaction by delivering timely and quality services
- Analyze budget and expenses to find opportunities for cost-effectiveness and profitability
- Develop business plans for optimal use of resources and time
- Assist in interviewing, recruiting, and training staffs
- Develop marketing plans to achieve sales target and increase brand visibility within the assigned area
- Perform market research to study consumer behavior, latest trends and competitor activity
- Organize regular meetings with management to discuss about business updates, issues and opportunities
- Train staffs on daily responsibilities, brand promotion and customer service activities
- Evaluate employee performance and develop individual development plans
- Evaluate existing business procedures and recommend improvements
- Address customer issues and queries in accurate and timely manner
- Other duties assigned
**Competencies**:
- Integrity and Trust - is widely trusted and is seen as a direct / truthful individual
- Guest Focus - Must be dedicated to meeting the expectation and requirements of internal and external guests
- Action Oriented - Enjoys working hard; is action oriented and full of energy for opportunities you see as challenging
- Goal Oriented - Focuses on both the tasks and end results; ability to set targets and achieve those goals
- Motivation - Creates an environment in which people want to do their best
- Organization - Can use resources effectively and efficiently to get things done
- Priority setting - Spends time on what is important
- Coaching and leadership - Is good at establishing clear directions, sets stretching objectives, distributes the workload appropriately, is a clear communicator and can bring out the best in people
- Composure - able to handle difficult situations in a calm and professional manner during times of indifference
**Qualifications**:
- Post secondary education in Business Management is an asset
- 3-5 years management experience
- 2 years multi-unit experience preferred
- Strong leadership skills
- Excellent interpersonal, verbal and written communication skills
- Proven ability to develop, coach and build strong Team relationships
- Strong operational skills in the guest-service environment
- Ability to exceed multiple and/or tight deadlines
- Ability to work unsupervised while remaining part of a strong and successful Operations Team
**We offer**:
- Competitive salary - based on experience
- Paid vacation time
- Benefits (Example: medical, dental)
- RRSP / DPSP Program
- Car allowance
- Performance bonus
Thank you very much for your interest in this position, however, only those applicants considered for further follow-up will be contacted.
**Salary**: $55,000.00-$65,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Moncton Area, NB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Multi-unit management: 1 year (required)
Work Location: In person