Interim Manager, Clinical Solutions

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

The Clinical ITS Solutions team falls within the Information Technology Services (ITS) department at LHSC. The Information Technology Services (ITS) team is dedicated to advancing the quality and safety of care through enabling digital technologies and innovation. The ITS team provides a full suite of digital health, virtual care and technology solutions to LHSC, St. Joseph's Healthcare London, and nine regional partner sites. The ITS team also supports Ontario's largest single regional Hospital Information System (HIS), branded OneChart, across eleven hospitals with over 2,500 beds. Further, the ITS team is also engaged with Ontario Health and the Ministry of Health to support population health management across the Ontario Health Teams (OHTs) in our region. The culture of collaboration, respect and excellence drive the team to new advances for patients, clinicians and all members of the health care community.

**Posting Period**:
June 17 - 24, 2025

**Job Summary**:
Reporting to the Manager, Health Informatics and Business Operations, the Manager, Clinical Solutions is a critical role within Health Informatics and sits within the Information Technology Services (ITS) program at London Health Sciences Centre (LHSC). The Manager is responsible for overseeing the teams responsible for building and maintaining clinical solutions within our Electronic Health Record (also known as OneChart), as well as the associated procedures and standards required to uphold system integrity and adhere to IT governance and standards.

As LHSC continues to innovate in clinical care, research, and teaching, the Manager, Clinical Solutions will play a key role in ensuring the hospital's digital technologies and innovations are effectively managed and utilized across the complex IT domains and in alignment with the strategic direction of our HIS Cabinet. This role supports the current needs of the ITS department and positions LHSC for future growth and innovation in the rapidly evolving field of health informatics. The role aligns with LHSC's mission of shaping the future of health and contributes significantly to advancing the quality and safety of care through enabling digital technologies and innovation.

NOTE: This role is required to be on-call, evenings and weekends on a rotational basis of one (1) week out of every five (5) weeks.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Project Management methodology
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring wi