Ihop Host/cashier

7 days ago

Niagara Falls, Canada IHOP - Four Points by Sheraton Niagara Falls Fallsview Full time

**Responsibilities**:

- Greet incoming and departing guests warmly with a genuine smile and eye contact.
- Handling money and ensure proficiency in operating a point-of-sale system.
- Processing cash and credit card transactions and provide proper change to guests as necessary.
- Maintaining a clean and organized station. Ensures the cleanliness of POS, printers, phone, counters, and keeps the necessary stock of packaging materials, menus, and other supplies.
- Informs guest of current promotions and who will be serving them to ensure a smooth hand-off to the service staff.
- Promptly answers incoming calls to the restaurant and provide appropriate service.
- Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.
- Tends to special guest needs and requests.
- Follows all relevant brand standards to deliver exceptional service.
- Other duties as assigned.

**Required Skills**:

- Use arithmetic to total costs and make change.
- Communicate with different kinds of people to find out what services they want and to give them information.
- Stand or walk for varying lengths of time, sometimes for long periods.
- Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays.

**Job Qualifications**:

- No experience required, some previous customer service/cashier experience is preferred

**Job Types**: Full-time, Part-time

**Salary**: $15.00 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON L2G 3V9: reliably commute or plan to relocate before starting work (required)

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