Human Resources Partner

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great, doesn’t it? It is

*** This is a full-time, permanent, salaried position with paid sick time, personal days and vacation; group health benefits and defined contribution pension plan.**

**This role offers 37.5 hours per week; generally daytime hours, Monday to Friday.**

**Work may be performed from a home office for some hours of the week.**

**Valid G class driver’s license and access to a reliable vehicle required; travel throughout the Region of Waterloo.**

**Key Responsibilities**:

- Promote and support a strong, healthy and safe workplace culture for all leaders and team members in all interactions;
- Coach leaders and team members through conflict/concern resolution, performance development and performance management processes;
- In conjunction with the HR Director, co-facilitate workplace violence, harassment or complaints review/investigation and resolution processes;
- Provide leadership to various human resource-led teams including the Health and Safety Work Group, Psychological Health and Safety team, Wellness team. Lead the ongoing development of workplace programs to support and promote employee health and well-being;
- Manage all leaves of absence, return to work and workplace accommodation processes. Provide guidance and support to team members and managers throughout the medical leave and return to work process;
- Develop, administer, interpret, and continuously improve Human Resources policies, procedures and programs and contribute to the creation of and/or maintenance of safety documents, such as safe operating procedures, work procedures and training documents;
- Work with managers and applicable staff to identify training needs and coordinate both in-house and external training;
- Provide leadership to managers and health and safety representatives; supporting proactive Health and Safety initiatives to minimize/eliminate risk and safety issues;
- Provide expert guidance and support for Occupational Health Safety Committees. Organize and chair quarterly and ad hoc Health and Safety Work Group meetings and support the functioning of the Joint Health and Safety Committees. Administrative support for HSWG Committee including minutes, audits, follow ups, communications and compliance;
- Work with HS representatives and managers to review and investigate accidents and injuries;
- Utilize and develop creative recruiting sources including social media, partnerships with schools, community agencies, professional associations or others fostering positive relationships through regular contact;
- Continuous improvement of all Human Resources programs. Maintain and regularly review the new hire orientation program, communicating updates to partners;
- Maintain the Applicant Tracking System including providing training for new users;
- Collect and analyze data related to health and safety, recruitment, retention, engagement etc., identify trends and make recommendations to leadership;
- Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives;
- Support the House of Friendship compensation program by working with managers to develop and evaluate job descriptions;
- Provide support to the payroll process on a bi-weekly basis.

**Critical Skills**:

- Commitment to understand and uphold the mission and values of House of Friendship is expected;
- Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required;
- Ability to work professionally as a team member with staff, participants and community members;
- Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs;
- Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery;
- Must be dependable, professional, flexible, a team player, and have a positive attitude;
- Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges;
- Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping;

**Education/Experience**:

- Diploma or degree in human resources, labour relations or business;
- Certified Human Resources Leader designation required;
- At least three (3) years previous human resources generalist expe