Solis - Patient Services Specialist
2 weeks ago
Patient Services Specialist
If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at Meadowvale Town Centre Circle, partners of solis optics - a division of FYihealth group.
When you join solis optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally.
**Why You Should Join Us**
With over 50 partner locations across Canada, solis optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.
Our locations carry Canada's largest selections of designer eyewear. At solis optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.
Join our team at solis optics and help us in creating a remarkable customer experience and finding a frame for every face.
**How You'll Benefit**
- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities
**The Role**
Our store is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Patient Services Specialist**.
The Patient Services Specialist plays a critical role within solis optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.
This position is a **full-time role**working** 30-40 hours per week.** Our store is open Monday to Saturday.
**What Will You Be Doing?**
- Warmly greeting customers as they enter our store
- Billing the customer, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Upholding excellent customer service standards using your charisma and problem-solving skills
**What Do You Bring?**
- Passionate about customer service
- A great communicator who can provide exceptional interactions with customers
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
We appreciate your interest in solis optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information.
solis optics is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. We're committed to being more than just a workplace, emphasizing opportunity, diversity, equity and inclusion. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.
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