Supervisor
2 weeks ago
CoCo Fresh Tea & Juice
We are a worldwide recognized bubble tea franchise. With 6 locations in Calgary, we have 1 goal in mind: to ensure our drinks not only meet the needs of our customers - but exceed them, every day.
At CoCo Fresh Tea & Juice, our success starts with our people. People like you.
**1) Shawnessy: 16061 Macleod Trail SE, Calgary, AB T2Y 3S5**
**2) Chinatown: 100 3 Ave SE, Calgary, AB T2G 0B6**
**3) Harvest Hills: 1113 9650-Harvest Hills Boulevard NE, Calgary, AB T3K 0B3**
**4) Macleod Plaza: 9250 Macleod Trail #19, Calgary, AB T2J 0P5**
**5) 150 Crowfoot Crescent NW, Calgary, AB T3G 3J9**
As a **Supervisor**, you are driven by a deep sense of purpose. You are proactive - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. You can manage store operations to meet brand standards, and ensure exceptional customer service while creating a positive and fun environment.
**All Employees hired will go through initial basic training**. As a **Supervisor**, your primary responsibilities will include the following:
**OPERATIONS**
- Assist in day-to-day operation which include (but not limited to) cook, prepare and service various type of bubble tea beverages to customers.
- Perform cashier tasks when required.
- Ensure the Standard Operating Procedure (SOP) are followed while making the beverages.
- Ensure the cleanliness of the store.
- Assist in stock handling and stock check.
- Other duties as assigned by Store Manager.
**HUMAN RESOURCES**
- Conduct ongoing training & development of all team members according to company standards.
- Manage the onboarding and training of new team members.
- Manage team member performance through coaching and counseling team members. Planning, monitoring, and appraising job results. Follow up on work results.
- Promote the career growth of others: develop future store leaders.
- Model CoCo’s Company Values through their leadership and management.
**REQUIRED EXPERIENCE**
- High energy, enthusiastic team leader with a proven dedication to customer service.
- Proven leadership, interpersonal and team management skills. Ability to motivate others.
- Strong attention to detail and organizational skills.
- Working knowledge of technology.
- Effective verbal and written communication skills.
**PHYSICAL DEMANDS**
- Ability to lift up to 25lbs.
- Ability to move and clean throughout the store.
- Capacity to stand for long periods.
**AVAILABILITY REQUIREMENTS**
- Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
- Eight hour shifts up to 40 hours per week: including evenings, weekends, and holidays.
**Salary Expectations** can be discussed during the Interview. It will be reflective of your experience.
**NOTE**: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
**Job Types**: Full-time, Permanent
COVID-19 considerations:
All customers must wear masks, countertop is sanitized regularly.
**Job Types**: Full-time, Permanent
**Salary**: From $40,000.00 per year
**Benefits**:
- Discounted or free food
- Life insurance
- Store discount
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
Work Location: One location
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