Systems Admin/quality Manager

**LIVE LOCAL. WORK LOCAL. SUPPORT LOCAL.**

**Ultimately we are looking for a Person that CARES..**

.. CARES about their Community, other People, the Environment and Shares our Belief that we need MORE LOCAL in our lives.

With the overwhelming influence of large corporations/brands in our communities, coupled with the pervasiveness of technology, we feel strongly that we need to consciously choose to support Local Life in order to enjoy a greater quality of life.

Our team has a long combined history of Supporting Local Tradespeople. We believe they are the foundation of all community life. We believe Local Infrastructure should be in the hands of Local Trusted Tradespeople.. Bringing us clean/safe water supply, electricity to power our homes and businesses, drainage/sewer systems, heating and cooling, safe building structures, safe roads. The list goes on.

Due to unprecedented Growth as a result of the support we receive from our Local Tradefolk, we are looking for the following..

Systems Admin/Quality Member: advancing our technology/automation, improving our processes, developing a quality management system in order to deliver a better, more consistent service level to our trade members.

This role is a hybrid. Approximately 80% remote given technology plays a large part in this position and 20% onsite. Onsite time is so important so that you learn/understand our business, work with our store members to improve process, increase automation so that we can serve our members more repeatedly, more consistently, understand our workflows, better understand our product/service offering and our members challenges so you can focus your efforts on improving their lives.

**Responsibilities**:

- Manage our fulfilment/billing pipeline
- Work to improve process/workflow in our systems
- Work with team members to document/define roles and responsibilities
- Work with team members to to develop a quality management system
- Import/update ERP/CRM systems (pricing, discount structures, items)
- Set up/configure our technology systems to optimally perform
- Develop/deploy social media strategy, web presence
- Set up/Manage Member services program

This role like most at USC is a very diverse one. We believe diversity of roles/responsibilities is a human necessity for good physical and mental health. It’s part of the human experience.

Compensation:

- We offer fair/equitable compensation commensurate with experience.
- Benefits Plan (post probationary period)
- Access to our bonus program.
- 3 Weeks vacation.

Who We Serve & What we do:
We Serve Local Tradespeople in our Community with the necessary rough-in materials, complementary information and service required for our local Tradefolk to gain a competitive advantage over larger enterprises by being faster, more agile and more caring toward their fellow community members.

Why We Do What We Do:
We believe that for the good of all People we need to return to a more Local way of living and working with less Corporate footprint. We believe that the health of any community is proportionate to the health of its infrastructure.

Local Tradespeople install, maintain and repair our local residential, commercial and industrial infrastructure - for that reason we have Pledged to Serve these Tradefolk that play such an important role in our communities well-being.

We believe by Caring for our fellow Tradefolk that our Community Members will in turn live a higher quality of life and be in a position financially to help others that cannot care for themselves.

We believe we need to have a greater distribution of wealth in our communities. By supporting local Tradespeople, Local Trade and by caring for those that can't care for themselves we will achieve our goal.

Our Culture:
We are proud of the culture our membership has created. Bringing your whole self to work and feeling like you belong is so important to us. We have room for every personality type, the more diverse the better.

We have a peer to peer structure whereby you are governed by the mission we have set forth and the roles and responsibilities you agree to take ownership of. Our human architecture is built on a foundation of mutual trust and respect and an insistence on ethical behaviour in all our dealings. We expect & enjoy working hard and feel good about the difference we make in our members lives and in doing so, our own lives.

If you thrive in a fast moving, purpose driven, supportive environment where “why we do what we do” matters to you, you may have found a home for yourself at Union Supply Co.

The bottom line is we are looking for people who believe serving others is a pathway to fulfilment in their own lives: personally, relationally and financially.

Why a General Store Approach?

General Stores were the first stores in Canada. They were diverse in their product/service offerings, they were committed to serving their community with the goods and services they needed to survive. It was a plac