Dental Receptionist

4 days ago

Surrey, Canada Flagship Dental Full time

Thanks for your interest in a dental receptionist position at Flagship Dental. We are a private family practice in Cloverdale and we are excited to be adding to our team We are a high-tech office, performing all areas of general dentistry, and we have the privilege of seeing generations of families as the office has existed for over 40 years. We are looking for someone with at least 2 years of dental experience, who can perform all aspects of the job proficiently. Tracker software experience is an asset.

**Responsibilities**:

- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify insurance coverage and collect patient information
- Maintain patient records and update electronic medical records
- Assist with billing and insurance claims processing
- Coordinate referrals to specialists as needed
- Provide excellent customer service and address patient inquiries or concerns
- Manage the front desk area and ensure a clean and organized reception area

**Requirements**:

- Previous experience as a dental receptionist or in a similar administrative role
- Knowledge of dental office procedures and terminology
- Proficiency in using phone systems and handling multiple phone lines
- Familiarity with electronic medical records systems, such as Dentrix or Epic
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

**Job Types**: Part-time, Permanent

**Salary**: $23.00-$33.00 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Surrey, BC V3S 1H1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (preferred)

Work Location: In person

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