Recreation and Engagement Coordinator

Reporting to the Manager, Recreation Centre, the Recreation and Engagement Coordinator creates opportunities for RRU students and community members to engage in health and fitness programming, and also assists in the oversight of Recreation Centre operations. This includes supervising casual Recreation Centre staff, as well as assistance with equipment purchases and maintenance. The Coordinator is responsible for developing and delivering services and programming that support student wellness and engagement. This includes, but is not limited to, health and fitness programming, tournaments, intermural style activities, and special events. Through active programming and collaboration with other units, this position also helps foster positive connections between students, faculty, staff and local community members. The person will also support to the Manager in areas of special projects (including social media, marketing projects and community events). The Recreation and Engagement Coordinator is also responsible for providing frontline customer service and offering advice related to fitness and safety to all members and students when needed. They also fulfil the general administrative duties of the Recreation Centre front desk, including reception, reservations, bookings, laundry, cash transactions and the general operational needs of the gym when the Manager is not available.

**Competencies**:
Competency

Level

Definition

Learner/Customer Focus

2

Probes deeply into learner needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand learner requirements and surpass their expectations.

Decision Quality

2

Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

Collaboration

2

Finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.

Equity, Diversity & Inclusion

2

Grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc.

Drives Vision and Purpose

2

N/A

Instills Trust

2

Consistently adheres to organizational policies and practices, even when they are unpopular or inconvenient. Builds trust by honoring commitments and by being open and honest at work.

Climate Action

TBD
- Job Requirements
- Current Basic First Aid certification.
- A minimum of three years of relevant experience working in recreation, fitness, or social programming.
- Experience supervising staff; a demonstrated commitment to teamwork and the ability to lead within a team.
- Experience planning and leading activities, events, and tournaments.
- A caring, welcoming attitude and a genuine interest in customer needs.
- Excellent verbal and written communication skills and customer management techniques.
- Demonstrated competence and practical experience working with individuals and groups from different cultural backgrounds.
- Excellent problem-solving ability, as well as a high level of diplomacy, tact, and judgment necessary when dealing with difficult situations.
- Ability to create effective relationships with students, faculty and staff in order to maintain high levels of student engagement.
- Motivated, flexible and enjoys dynamic, multi-task work environment with interruptions.
- Strong computer skills, including familiarity with MS Word, Excel and RRU’s point of sales system (Computer ease) as well as different channels of social media.
- Enthusiasm for fitness.
- Additional Information
- This is a regular, part-time position working 30 hours per week. This position has been evaluated at ADM-D with a salary range of $59,484 (minimum) to $69,884 (midpoint) to $80,284 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.