Clinic Manager

**Clinic Manager Job Description**

Complete Balance is currently seeking a part-time associate to join our practice, with the opportunity to grow your own practice. Complete Balance is a busy interdisciplinary clinic located at Don Mills & Sheppard, with easy access to the TTC and free parking.

**What we offer**:

- Great coworkers from different disciplines, with opportunities for cross-referrals
- Access to an electronic practice management system, which includes a video counseling platform, online scheduling and note-taking
- Health benefits, including vision, dental

**Job Summary**:

- Manage the day-to-day operations in our clinic (liaise with health care team members to optimize access and flow, paperwork, data collection, manage wait times)
- Responsible for project management and coordination of clinic initiatives
- Assist with part time administrative responsibilities such as patient booking, taking payments, record keeping, opening and closing duties, ensuring cleanliness & organization of the clinic
- Manage clinical responsibilities, such as day to day assistance for the interprofessional team
- Develop systems and processes, in partnership with the team, for effective clinic functioning
- Assist in the implementation and evaluation of targets, goals and objectives as identified both internally and externally
- Support staff in utilizing critical thinking skills in resolving clinical and administrative issues
- Engage in evidence-based practice and may initiate changes to improve the quality of patient care as appropriate (including the planning, implementation and evaluation of the introduction of ‘best practice’).

**Qualifications**:

- Min 2 years in Healthcare Management or related field, preferred
- Demonstrated ability to liaise/communicate with external stakeholders and internal corporate staff members in a professional and courteous manner
- Excellent verbal and written skills to communicate with interdisciplinary staff and patients
- Committed to ongoing professional development
- Ability to work effectively and collaboratively with the Clinical Director, administrative team, and interdisciplinary health practitioners on specific, corporate and external projects
- Ability to plan, implement and evaluate special care projects
- Project management experience an asset
- Excellent leadership skills and the ability to coach, and motivate the health care team
- Good computer skills (the ability to formulate graphs and tables)
- Demonstrated abilities related to presentation skills (ability to utilize PowerPoint)
- Demonstrated ability to achieve cooperation and coordination of corporate staff members and external stakeholders
- Demonstrates and role models values consistent with mission, vision and values of the organization

**_Why Complete Balance?: _**

As one of the only Zhu’s Scalp Acupuncture certified clinics in Ontario, CBNAR specializes in treating neurological conditions to rehabilitate defective motor and sensory functions. In addition, we provide patients with relief from suffering and help them to regain control over their health. Integrated into alternative healthcare, our approach is to treat all ailments naturally at the earliest onset while diminishing side effects and brining effective results. Simultaneously, we help patients build a sustainable lifestyle for the prevention of further illnesses.

Our interdisciplinary and integrative team of practitioners work together in partnership with patients to identify the root cause of the disease and to formulate the best treatment plan that is both personal and comprehensive. As a result, we take pride in the long-lasting relationships that we have established with many of our patients through providing honest, caring and effective treatments. Whether you are in need of a comprehensive recovery from a serious illness or looking for preventative routine maintenance, we are committed to providing the highest quality of care to bring Complete Balance into your life.

**Our Mission** is to treat the whole person naturally, cause no side effects, inspire higher standards in the healthcare system and remove barriers to help as many people reach their very best self.

**Our Values**:

- Integrity: Products and services based on honesty that yield the highest efficacy and satisfaction without causing harm
- Compassion: To show sympathy and concern for the suffering of others
- Balance: Striving to model healthy work and life balance
- Innovation: Use of treatment protocols that yield the highest clinical efficacy by being progressive and staying innovative
- Grace: Always showing kindness and understanding to ourselves, our team and our patients
- Authenticity: Encouraging open and frank communication for continuous advancement and professional development

*Thank you to all applicants for your interest and submissions. Please note that only those selected for an interview will be contacted.

**Salary**: $25.00 - $30.00 per hour