Bilingual Customer Service Representative

14 hours ago

Montréal QC, Canada Dye & Durham Corporation Full time

**Bilingual Customer Service Agent - Montréal -** **Hybrid (4 Days in Office 1 Day WFH)**

**WHO WE ARE?**

Dye & Durham is a global tech company who act with vision & certainty to get things done to create change for good. We provide workflow solutions and critical information to legal, financial, and government professionals. Our innovative and visionary solutions increase productivity by reducing time spent completing critical tasks associated with legal and business transactions.

In a time where being certain is everything, our cloud-based solutions connect professionals with critical information in real time from anywhere With operations in Canada, United Kingdom, Ireland and Australia Dye & Durham are able to offer diverse opportunities on a global scale.

**WHAT WILL YOU DO?**

We are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Bilingual (French/English) Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products.

**WHAT DO YOU NEED TO BE CONSIDERED?**
- Bilingual in English and French
- Previous experience in a customer service or clerical role; call center experience is an asset.
- Excellent customer service, interpersonal, and problem-solving skills.
- Ability to effectively adapt to changing priorities.
- Strong analytical skills, with a demonstrated ability to think critically.
- Ability to work independently with mínimal supervision and direction in a fast-paced environment.

**WHY WORK FOR US?**

At Dye & Durham, we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries, a whole host of benefits such as, overseas transfer opportunities, healthcare, pension, company discounts, wellness programs, paid days off to move house, or volunteer for your favorite charity.

**WHAT NEXT?**

Dye & Durham is an equal opportunity employer. We provide opportunities without regard to race, colour, religion, sexual orientation, gender identity, national origin, marital or family status, disability status, or other applicable legally protected characteristics.

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Montréal, QC H3A 1Z4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call center: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- French (required)

Work Location: Hybrid remote in Montréal, QC H3A 1Z4

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