Quality Manager

Date: Sep 16, 2024- Location: Lively, ON, CA, P3Y 1K6- Req ID: 31308- Onsite or Remote: Onsite PositionKomatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Komatsu Mining's products and related services are used extensively for mining coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

**Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities in addition to the following**:

- Competitive wages
- Annual Bonus
- Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
- Personal wellness allowance
- Company-sponsored registered pension plan (RPP) and matching program.
- Paid uniform and personal protective equipment
- Paid vacation time
- Paid sick time
- Company-supplied tools
- Trades apprenticeship and training opportunities
- Training and education support
- Employee social engagement activities and benefits
- Industry-leading site safety statistics
- Sustainable employment
- Ability to be a part of an exciting and innovative company developing new state-of-the-art technology and equipment

**Job Overview**:
The Quality Manager sets the quality strategy for Hard Rock's operations and products, aligning it with market demands, customer expectations, and business needs. Working with department leaders, this role implements actions to boost efficiency, quality, and productivity, aiming to enhance customer satisfaction and lower costs. Additionally, the role ensures compliance with quality standards and customer requirements by managing quality policies, procedures, programs, and practices.

**Key Job Responsibilities**:

- Develops and implements quality processes within the hard rock division to enhance business performance and customer satisfaction. This covers internal and third-party engineering drawing quality and product quality.
- Coordinates staff across different disciplines to plan and agree on comprehensive quality procedures.
- Establishes a system to identify root causes and eliminate recurring issues. Implements visual quality across all business functions to drive efficiency improvements.
- Maps out quality processes accurately to ensure consistent practices among team members. Identifies risks and opportunities in quality-related processes and develops mitigation strategies. Maintains records to show quality management performance and an effective corrective/preventive action system.
- Prepares productivity/quality reports for management and enforces a strong product quality program from proposal to project closeout. Implements project closeout processes to integrate lessons learned.
- Manages the company’s inspection and product release programs for incoming/in-process materials and finished goods, ensuring compliance with customer requirements, quality policy, company standards, regulatory, and external standards. Validates quality processes by establishing specifications, measuring production, and updating procedures.
- Oversees the Production Part Approval Process (PPAP) for designated parts.
- Oversees quality functions like inspections, analysis, and training. Make final decisions on non-conforming materials and monitor employee adherence to quality standards. Enhances inspection methods, equipment performance, product quality, efficiency, and morale. Ensures vendor compliance with pre-qualifications and material quality requirements.
- Aligns quality processes and tools across North American Underground Hard Rock production facilities.
- Leads the ISO program by ensuring compliance with standards, coordinating audits, and driving continuous improvement. Develop and implement policies, train staff, and collaborate with departments to achieve and maintain certification.

**Qualifications/Requirements**:

- Minimum 8 years of relevant overall experience with 5 years specifically in Project Management or Quality, within a manufacturing or industrial related environment.
- Bachelor’s degree in quality, Mechanical, Industrial or Manufacturing Engineering preferred.