Program Coordinator

**About the Role**

As a Program Coordinator - PCN & HCR, you’ll play a vital role in the successful delivery of Primary Care Network initiatives and patient attachment efforts through the Health Connect Registry. This position is all about building strong partnerships, ensuring program alignment, and making sure patients, clinics, and providers are supported throughout the process.

You’ll work closely with the PCN Manager and Division Program Manager to ensure seamless coordination of initiatives, meaningful community engagement, and data-driven progress tracking. Your work will contribute directly to improving how primary care is accessed and delivered in our region.

**Community & Partner Engagement**:

- Build and maintain effective relationships with clinics, Physicians, MOAs, Allied Health Professionals, community organizations, and other PCN partners
- Deliver training, mentorship, and technical support to ensure smooth implementation of tools and workflows
- Create and distribute engaging, accessible communications and promotional materials

**Patient Attachment & Health Connect Registry (HCR) Coordination**
- Support patients in the HCR, ensuring accurate registration, timely responses, and respectful communication
- Facilitate patient attachment to local providers based on clinic capacity and patient needs
- Maintain registry data integrity and monitor key performance indicators

**Program Implementation & Administrative Support**
- Organize PCN-related meetings, events, and onboarding sessions for new committee members and health professionals
- Manage logistics including scheduling, agendas, minutes, catering, and tech setup
- Maintain and update tools, templates, and program documentation
- Track project outcomes and contribute to evaluation and reporting

**What You Bring**:
**Education**:

- University degree in a relevant field (e.g. health, public administration, social sciences) or equivalent experience.

**Experience**:

- 2 years’ experience coordinating projects or programs,
- Experience in health care or non-profit environments is an asset,
- Familiarity with BC’s primary care system and patient attachment pathways is preferred.

**Key Attributes**:

- Strong relationship-building and stakeholder engagement skills
- Exceptional organizational and multitasking abilities
- Self-motivated with a growth mindset
- Skilled in data tracking, reporting, and process improvement
- Excellent written and verbal communication
- Proficient with Microsoft Office Suite, SharePoint, Zoom, and other digital collaboration tools
- Commitment to cultural humility, safety, and inclusion in all work

**Position Details**:

- Position type: Full-time / 37.5 hours per week
- Work Environment: Hybrid (Campbell River office + remote work flexibility)
- Compensation: $58,500 - $68,250 per year commensurate with experience
- Benefits: Comprehensive health and wellness package, RRSP contribution program
- Schedule: Primarily weekdays, with possible mornings, evenings or weekends if necessary

**How to Apply**

**About Us**

The Campbell River and District Division of Family Practice (CRDDFP) is a non-profit society representing 90+ family physicians across Campbell River, Quadra and Cortes Islands, Sayward, and Gold River/Tahsis. We collaborate with Island Health, the Ministry of Health, community partners, and the Family Practice Services Committee to identify primary care needs and implement innovative solutions.

We’re a small, passionate team that punches well above our weight. We support each other, value fresh ideas, and celebrate small wins just as much as big ones. If you love the idea of autonomy, creativity, and being trusted to figure things out (with backup when you need it), you’ll fit right in.

We are committed to Indigenous reconciliation, cultural humility, and creating safe, equitable spaces for all. Our work takes place on the traditional lands of the Liǥwildaʼxw, and the unceded territories of the Kwakwaka’wakw, Coast Salish and Nuu-Chah-Nulth peoples.

More about us: Campbell River & District | Divisions of Family Practice (divisionsbc.ca)

Pay: $58,500.00-$68,250.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Campbell River, BC V9W 2R1

Application deadline: 2025-05-30