Help Desk Analyst

**INTERMEDIATE HELP DESK ANALYST** **Requisition #**: R24-3203 (JP435) **Location**:Edmonton, AB **Engagement Type**:Contract **Number of Resources required**:2 **Rate (CAD)**: Up to $51 per hour / Commensurate with related experience and market competitiveness **Term**: 8 months (2024-10-21 to 2025-06-30) with 24 month extension available (up to...

**A little bit about us**: Meta is a company focused on **Digital Transformation solutions** that simplify and generate real value in the day to day of organizations. We work to evolve your business quickly, consistently, and compatibly with the ever-accelerating changes in our time. Meta was born 31 years ago from the entrepreneurial dream of those who see...

**Description** **Skills** - Help Desk Software, UAT, Training materials **Type** - Contract **Experience Required/Mandatory Skills** - Experience supporting and collaborating directly with stakeholders and internal business areas. Ability to coordinate and communicate necessary information well to all clients. (4+ years) - Experience as an Application...

**Key responsibilities**: - Maintains ownership of all incidents throughout their life cycle by monitoring and coordinating to ensure timely and effective resolution, with a goal of the customers’ satisfaction - Is the first point of contact for communications between the business and Technology (including third party suppliers) - Assist with the creation...

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta Job Title: eBusiness Help Desk Analyst I (Co-op Positions) Job Type: Student Intern/Co-op Student (Fixed Term) / Full time Job Location: Edmonton,...

or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

or equivalent experience **Work Setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

Company Description Keeran Networks is a rapidly growing Managed Services Provider headquartered in Edmonton. We have an excellent team, great work environment and wonderful clients to work with. We are currently seeking a full-time Help Desk Analyst to be based in our Edmonton office.As a Managed Services Provider, we tend to be exposed to more technologies...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: -...

Overview: **Fountain Tire’s **Information Technology team is looking for a permanent full-time **Support Desk Analyst** to provide multi-channel support, share knowledge and best practices as well as restore service operations. As this is a Support Desk position it does not have to be located in Edmonton and could be anywhere in Canada however our Head...