Multi-unit Account Manager

1 week ago

Kitchener, Canada Flanagan Foodservice Full time

We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight

Flanagan Foodservice is Canada’s largest independent foodservice distributor. Proudly Canadian and family owned, we have been serving Ontario for 46 years. We meet our customers' unique needs by delivering value, flexibility and an exceptional customer experience. This mission is made possible by attracting the best talent in the industry and by treating our employees like family. Distinguished as one of Canada's Best Managed Companies for 9 consecutive years

We are now hiring a Multi-Unit Account Manager in Kitchener

**What We Offer**:

- Competitive compensation package
- Pension and RRSP plans
- Profit Sharing Program
- Comprehensive Flexible Benefits
- Paid Personal Days and Your Birthday
- Annual Health & Wellness Benefit
- Family oriented culture

**Position Summary**:
The Multi-Unit Account Manager will manage a portfolio of multi-unit accounts in a profitable and sustainable manner while exceeding customer expectations.

**Key Responsibilities**:

- Full-accountability for managing assigned multi-unit accounts, including key relationships, contract management and profitability
- Engaging and aligning Flanagan staff and departments to achieve high levels of customer satisfaction
- Ensuring all aspects of the business are properly prioritized and dealt with - internally (within Flanagan’s) and externally (with customers and vendors as needed)
- Ability to identify customer concerns and recommend solutions
- Coordinate restaurant chain quotes including all price changes
- Support customer rebates and regular reporting related to the restaurant chains
- Collaborate with other departments within the organization
- Contribute to the strategic plan and company values

**Qualifications**:

- Previous experience in a similar position preferred
- Ability to cultivate and maintain positive and effective relationships
- Strong problem solving and critical thinking skills required
- Excellent verbal and written communication skills required
- Strong time management and organization skills required
- Ability to work independently and prioritize tasks to meet established deadlines, make decisions to resolve issues
- Strong commitment to delivering a high level of customer service excellence
- Previous experience using MS Excel and analyzing data using vlookup and pivot tables required
- Strong analytical and problem solving skills required
- Class G Driver's license and use of a personal vehicle for work related travel as required

Be Part of the Difference

All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.

  • Multi-unit Account Coordinator

    2 weeks ago

    Kitchener, Canada Flanagan Foodservice Full time

    We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight! Flanagan Foodservice is Canada’s...

  • Multi-unit Account Coordinator

    4 days ago

    Kitchener, Canada Flanagan Foodservice Full time

    Join our winning Multi Unit Team! Now hiring a Multi Unit Account Coordinator in Kitchener! **What We Offer**: - Competitive compensation package - Pension and RRSP plans - Profit Sharing Program - Comprehensive Flexible Benefits - Paid Personal Days and Your Birthday! - Annual Health & Wellness Benefit - Family oriented culture **What it’s all...

  • Territory Sales Specialist

    2 weeks ago

    Kitchener, Canada Rogers Communications Full time

    Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable...

  • Unit Director

    2 weeks ago

    Kitchener, Canada Carekw Full time

    Position Title: Unit DirectorReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person positionPosition SummaryThe Unit Director provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational excellence. This role requires strong leadership,...

  • Unit Director

    3 weeks ago

    Kitchener, Canada Carekw Full time

    Position Title: Unit DirectorReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person positionPosition SummaryThe Unit Director provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational excellence. This role requires strong leadership,...

  • Unit Director

    3 weeks ago

    Kitchener, Canada Carekw Full time

    Position Title: Unit Director Reports To: Executive Director Position Type: Full-Time, Permanent In-person position Position Summary The Unit Director provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational excellence. This role requires strong leadership,...

  • Unit Director

    2 weeks ago

    Kitchener, Canada Carekw Full time

    Position Title: Unit Director Reports To: Executive Director Position Type: Full-Time, PermanentIn-person position Position Summary The Unit Director provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational excellence. This role requires strong leadership,...

  • Manager of National Accounts

    1 week ago

    Kitchener, Canada Flanagan Foodservice Full time

    At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we...

  • National Account Coordinator

    4 weeks ago

    Kitchener, Canada Flanagan Foodservice Inc. Full time

    Posted Monday, October 27, 2025 at 4:00 AM At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is...

  • National Account Coordinator

    4 weeks ago

    Kitchener, Canada Flanagan Foodservice Inc. Full time

    Posted Monday, October 27, 2025 at 4:00 AM At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is...