Night Auditor/front Desk Agent

4 days ago


Campbell River, Canada Anchor Inn & Suites Full time

**Job Overview**

**Duties**
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
- Handle reservations and provide information about hotel services, amenities, and local attractions.
- Respond to guest inquiries and resolve any issues or complaints promptly and professionally.
- Operate phone systems to manage incoming calls and relay messages as necessary.
- Maintain the front desk area in a clean and organized manner.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Assist with administrative tasks such as filing, data entry, and maintaining records.

**Requirements**:

- Previous experience in customer service or hospitality is preferred.
- Strong phone etiquette skills with the ability to communicate clearly and effectively.
- Familiarity with front desk operations in a hotel setting is an advantage.
- Multilingual or bilingual abilities are highly desirable to cater to diverse guests.
- Excellent problem-solving skills and a friendly demeanor are essential for guest services.
- Ability to work flexible hours, including weekends and holidays as needed.

Join our team as a Front Desk Agent where you can make a positive impact on our guests' experiences while developing your career in the hospitality industry

**Job Type**: Part-time

Pay: $19.68-$21.04 per hour

Expected hours: No less than 25 per week

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person


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