Member Services Representative

5 days ago

St Catharines, Canada CAA Niagara Full time

**WHO WE ARE**:
CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership, and rewards savings; continually growing our suite of relevant services and products.
A true community partner, we could not be here without our over 157,200 members across Niagara, allowing us to focus on earning your continued trust, every day
THIS IS A FULL-TIME ONSITE ROLE
**MEMBER SERVICE REPRESENTATIVE OVERVIEW**:
We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service.
Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities.
If you have a natural inclination for customer service, a flair for sales, and a commitment to creating positive experiences, APPLY TODAY to redefine excellence in customer relations here at CAA Niagara.
**WHAT’S IN IT FOR YOU**:
100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
Virtual Healthcare and Nurse Navigation Support
Defined Contribution Registered Pension Plan
Growth/Training and Development opportunities
Give Where You Live Program (Community Volunteer Program)
Green and Wellness Reimbursement Program
Paid Personal and Vacation Hours

**REQUIREMENTS**:
To be seriously considered for this role, please have the following regarding:
**Experience**: 2+ years of customer service experience
**Characteristics**: Self-driven attitude and a commitment to ongoing learning. Customer service approach that focuses on prioritizing and valuing members.
**Hours and Location**: as a Member Services Representative, you must be able to work flexible hours, including days, evenings, and weekends on rotation. You must have the ability to work at any one of our four locations: Grimsby, St. Catharines, Welland, and Niagara Falls.

**RESPONSIBILITIES**:
As a CAA Niagara Member Services Representative, your responsibilities and duties will be, including but not limited to:

- Being an AMBASSADOR for CAA Niagara
- Greeting members upon arrival to our branches or via telephone
- Delivering outstanding customer service and building strong relationships with our members
- Providing information to visitors or callers on membership services, including but not limited to joining and renewing memberships, savings partners, insurance products, auto touring, group tours, and travel services

Does this sound like the right match for you? Submit your resume today
We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

  • Member Services Representative

    2 weeks ago

    St. Catharines, Canada CAA Niagara Full time

    **Who we are**: CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings;...

  • Member Services Representative Part-Time

    1 week ago

    St. Catharines, Ontario, Canada CAA NIAGARA Full time

    Who we are:CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually...

  • Member Experience Representative

    2 days ago

    St. Catharines, Ontario, Canada FirstOntario Credit Union Full time

    Why FirstOntario?Competitive compensation packagesTop-tier health and wellness benefits, including comprehensive benefits packagesEnhanced mental health benefits through SunLife and TELUS HealthExclusive banking benefitsPension PlanUp to $1000 per year towards professional developmentCompany-wide Employee Volunteer program (Blue Wave Program)Employee and...

  • Member Service Representative

    2 weeks ago

    St. George, Canada Brunswick Credit Union Full time

    **MEMBER SERVICE REPRESENTATIVE** **Part-time - St. George, NB**: - Do you enjoy interacting with people? - Would you like to make an impact with meaningful work? - Do you see people first, not a number? - Can you pride yourself in accuracy and attention to detail? We are recruiting a part-time **Member Service Representative **(teller) to join our front...

  • Customer Service Representative

    2 days ago

    St. Catharines, Canada Arelli Commercial Cleaning Full time

    **Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...

  • Member Service Representative

    2 days ago

    East St. Paul, Canada Access Credit Union Full time

    **Member Service Representative** **Casual Part-Time, Birds Hill Branch** **Excellent learning environment with one of Manitoba’s Top Employers** We wouldn’t be a top employer without the team we work with! **We value**: - making a difference in the lives of our members and in our communities - our employees, empowering them with opportunities to...

  • Customer Service Representative

    5 days ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    1 week ago

    St. Catharines, Canada Anytime Fitness - St. Catharines Full time

    **Staffed Hours**:Need hours: **Monday to Friday** 11:00am to 8:00pm **Saturday** 10:00am to 2:00pm Position: Part Time/Full-Time **Share our passion. Help fuel our amazing growth!** **h2i (hired 2 inspire)**: A perfect applicant will be available for flexible hours, be a team leader, have a passion for health and fitness, and most importantly, be a great...

  • Customer Service Representative

    3 days ago

    St. Catharines, Canada Anytime Fitness - St. Catharines Full time

    **Staffed Hours**:Need hours: **Monday to Friday** 11:00am to 8:00pm **Saturday** 10:00am to 2:00pm Position: Part Time/Full-Time **Looking for someone who is enrolled in the Kinesiology or sports management program at the local universities. Personal training certification is a plus.** **Share our passion. Help fuel our amazing growth!** **h2i (hired 2...

  • Customer Service Representative

    2 days ago

    St. Catharines, Canada Anytime Fitness - St. Catharines Full time

    **This is NOT a summer job. We are looking for a permanent position.** **Staffed Hours**:Need hours: **Monday to Friday** 11:00am to 8:00pm **Saturday** 10:00am to 2:00pm Position: Part Time/Full-Time **Share our passion. Help fuel our amazing growth!** **h2i (hired 2 inspire)**: A perfect applicant will be available for flexible hours, be a team leader,...