Deskside Support Analyst

4 days ago

Victoria, Canada Compugen Inc Full time

**Job Title**
- Deskside Support Analyst - Onsite

**Vacancy No**
- VN6793

**Work Location**
- Victoria, BC

**Base Pay Range**
- $25-$30 Hourly (Note: This range is not applicable to Independent Contractors.)

**Job Details**

**Position: Deskside Support**

**Location: Victoria, BC**

**About Compugen**
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

**Compugen is looking for a Deskside Support Analyst for a 1 month contract starting immediately. This role is onsite.**

**Responsibilities**:
Technical Support responsibilities will include some or all of the following:

- Experience with ServiceNow
- Support for office equipment (e.g. printers, MFP’S, projectors and faxes)
- Experience with Shipping and receiving
- Support for Smart Phones/Tablets (e.g. Android, iOS tablet devices etc.)
- End User Device re-imaging
- Other duties as required

**Qualifications**:

- Post-Secondary degree or diploma in IT/Computer Science
- 1 to 3 years’ experience in providing onsite technical support
- Experience with Active Directory
- Demonstrated high level of proficiency in Deskside & Office hardware and software
- Ability to work under pressure while maintaining quality and consistency of service
- Good administration skills and attention to details
- Good verbal and written communication skills
- Excellent interpersonal and client service skills
- Consistent with our commitments to equity and diversity, we actively recruit women, visible minorities, aboriginal people and persons with disabilities. We also provide employment accommodation upon request to current employees and to applicants during the recruitment process. We comply with human rights codes in all jurisdictions where we operate and aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs._

LI-PP1
LI-ONSITE

  • Senior Field IT Engineer: VIP Desktop

    3 weeks ago

    Victoria, Canada Cognizant Full time

    A leading technology services provider in Canada is seeking a seasoned Deskside Support / Field Engineer to provide IT support across client locations. The role requires 7–8 years of experience, strong technical acumen, and a focus on customer satisfaction. Responsibilities include troubleshooting network issues and managing desktop support for Windows and...

  • Senior Field IT Engineer: VIP Desktop

    3 weeks ago

    Victoria, Canada Cognizant Full time

    A leading technology services provider in Canada is seeking a seasoned Deskside Support / Field Engineer to provide IT support across client locations. The role requires 7–8 years of experience, strong technical acumen, and a focus on customer satisfaction. Responsibilities include troubleshooting network issues and managing desktop support for Windows and...

  • Workstation Support Analyst

    3 weeks ago

    Victoria, Canada BC Pension Corporation Full time

    Join to apply for the Workstation Support Analyst role at BC Pension Corporation.Classification: Information Systems R18Salary Range: $64,123.59 to $72,674.35 per annumUnion/Excluded: BCGEUSecurity Screening: RequiredJob Type: Regular full timeAdditional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser...

  • Workstation Support Analyst

    4 weeks ago

    Victoria, Canada BC Pension Corporation Full time

    Join to apply for the Workstation Support Analyst role at BC Pension Corporation.Classification: Information Systems R18Salary Range: $64,123.59 to $72,674.35 per annumUnion/Excluded: BCGEUSecurity Screening: RequiredJob Type: Regular full timeAdditional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser...

  • Support Analyst

    2 weeks ago

    Victoria, Canada Victoria Police Department Full time

    **Victoria Police Department** ***Support Analyst**: Information Technology Solutions (2550) - Victoria, British Columbia **POSITION**: Support Analyst **DEPARTMENT / DIVISION / SECTION**: Police / Information Risk Management / Information Technology Competition Number: P10-25 Date of Issue: September 4/2025 Closing Date: September 25/2025 Pay Group:...

  • Support Analyst

    1 week ago

    Victoria, Canada Victoria Police Department Full time

    **Victoria Police Department**: **Support Analyst**: **Information Technology Solutions - Victoria, British Columbia** **POSITION**: Support Analyst **DEPARTMENT / DIVISION / SECTION**: Police / Information Risk Management / Information Technology **Competition Number**: P12-24 **Date of Issue**: September 6/2024 **Closing Date**: October 1/2024 **Pay...

  • IT Support Technician

    1 week ago

    Victoria, Canada cermaq Full time

    IT Support Technician (Tofino, BC) Cermaq Canada is looking for an IT Support Technician to support new and existing IT initiatives while providing great customer service to employees. You would report to the IT Manager and your primary responsibilities will be to support desktop users, offices, remote farm sites and facilities, while maintaining...

  • Desktop Support Analyst

    2 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1- Salary Grade- $57,286.00 - $74,482.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- SG7-...

  • Field Support Engineer

    3 weeks ago

    Victoria, Canada Cognizant Full time

    Position Overview We are seeking a seasoned Deskside Support / Field Engineer with 7–8 years of experience in IT support, specializing in network troubleshooting, desktop support, and end-user computing. The ideal candidate will be a proactive problem solver with strong technical acumen and a customer-first mindset, capable of delivering high-quality...

  • Field Support Engineer

    3 weeks ago

    Victoria, Canada Cognizant Full time

    Position Overview We are seeking a seasoned Deskside Support / Field Engineer with 7–8 years of experience in IT support, specializing in network troubleshooting, desktop support, and end-user computing. The ideal candidate will be a proactive problem solver with strong technical acumen and a customer-first mindset, capable of delivering high-quality...