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IT Specialist

3 weeks ago

Toronto, Canada Hotel X Toronto Full time

**_A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous awards over the years. Hotel X Toronto offers luxury in a relaxed setting right on the water and plays a role in the community beyond that of a traditional hotel._**
**Duties & Responsibilities**:

- Provide 1st level support for all hardware and software problems reported, documenting problems and solutions as required.
- Escalate and route complex or unsolved problems
- Perform new installations and updates for IT equipment, including desktops, laptops, printers, etc.
- Provide basic training to end users on both hardware and applicable software.
- Identify opportunities and recommend solutions that will enhance or improve current business processes.
- Ensures software, hardware and network installs, re-installs, upgrades, moves, changes and relocations are made when necessary and as required.
- Assist on projects or special initiatives as assigned.
- Ensures that all Department records and stored items are up to date and filed properly.
- Follow up on the Department purchases and maintain good relation with the suppliers.

**Job Requirements**:

- Strong written and verbal communication skills essential.
- Capable of lifting equipment (computers, screens, printers.etc.)

**Education & Experience**
- Pursuing a University Degree / College Diploma in Information Technology
- Experience with local area networks is considered an asset
- Must be passionate about IT and a thirst to learn

**_Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process._**
**_We thank all applicants; however, only those selected for an interview will be contacted._**

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT: 1 year (preferred)