Freight Forwarder

**THE OPPORTUNITY**

BBE is seeking a Freight Forwarder to join our team. This role works directly with our customers and carrier network to ensure goods are transported safely and efficiently. Our goal is to meet or exceed our clients' expectations.

As a Freight Forwarder, you work to ensure BBE’s core values are evident in all that you do, and you think like an expediter. You have the tenacity to jump in and get the job done while providing exceptional customer service. As partners and stakeholders affectionately reflect on BBE, a common saying is, “ You need to be firing on all cylinders at BBE.”

**ORGANIZATIONAL PROFILE**

Founded in 1977, BBE Expediting Ltd. (BBE) leverages its deep northern roots and over four decades of global logistics expertise to simplify complex supply chain logistics. As a versatile and client-focused company, BBE offers a range of tailored solutions to meet clients' needs. What sets BBE apart from other supply chain organizations is our unwavering passion for logistics and love of partnerships—it is the driving force behind our commitment to excellence. We take pride in not only tackling prominent challenges but also mastering the countless little details that collectively make a significant impact.

**CORE VALUES**

This role will be guided by BBE’s Vision, Mission, and Core Values: integrity—we do things right; safety—we prioritize safety above all else; adaptability—we make the industry better; team—because together is stronger; and service in all we do.

**RESPONSIBILITIES**
- Managing file administration for all freight forwarding jobs as directed by the supervisor, including but not limited to file opening, quoting, invoicing, file management, and job close/out push to accounting.
- Plan, organize and oversee operational logistics of the organization, establish work schedules and procedures for all vendors, resolve work-related issues, prepare and submit progress and other reports and coordinate activities with all supply chain vendors and agents.
- Develop and maintain client, vendor, and agent relationships.
- Maintain the highest level of customer service, including retention, satisfaction, and profitability.
- Review, question, and follow operational processes per the Company’s operations.
- Provide proactive insights based on customer operational data to assist the client and business success.
- Contribute to team efforts by accomplishing related results as needed.
- Other duties may arise from time to time.

**CORPORATE COMPLIANCE DUTIES**
- Actively participate in QHSETR programs and systems.
- Contribute to and foster transparent, direct communication, education, and customer service enhancement with the operations team and clients.
- Ensure that file details and supporting documentation facilitate efficient handovers to Operations and Accounting.
- Contribute to BBE’s continuous improvement and organizational efficiency goals.

**QUALIFICATIONS**
- Logistics/Supply chain education preferred.
- 2+ years of previous experience in Logistics/Supply Chain.
- Experience learning different systems and understanding technology.
- Exceptional communication (English spoken and written) and interpersonal skills.
- MS Office suite proficiency.
- CIFFA training is an asset.
- Knowledge of background in the supply chain through Nunavut, NWT and Yukon is an asset.

**BENEFITS**
- Employer-paid benefits
- RRSP match

Accommodations for job applicants with disabilities are available upon request. BBE Expediting is committed to having our team reflect the diversity of our communities and actively welcomes applicants from diverse and equity-seeking backgrounds. I appreciate your interest, but only those chosen for interviews will be contacted. No phone calls, please.
- BBE’ Edmonton is located at the Edmonton International Airport, where we are proud to be on Treaty Six Territory. Treaty Six Territory is the Metis Homeland and Metis Nation of Alberta Region Four. It is also the gathering place and a travelling route for the Cree, Saulteaux, Blackfoot, Métis, Dene, and Nakota Sioux. BBE is proudly committed to commercial partnerships with local and Indigenous businesses, which support access to local enterprises in regions where we operate, and to realizing the economic and social benefits of these efforts._