Bilingual Reimbursement Specialist
6 days ago
**Job Title: Bilingual Reimbursement Specialist**
**Date: March, 26. 2025**
**Location: Ottawa, ON, Montreal, QC**
**Remote: Yes**
**Business Unit: Health**
**Department: Pharma Patient Support**
The **Reimbursement Specialist (RS)** works directly with patients to secure private or public insurance reimbursement for identified company brands. The RS represents patients with private or public insurers in an effort to optimize drug coverage and works collaboratively with the Health Management and Clinical Support teams to provide optimal patient support.
**Roles and Responsibilities**:
- Provide direct telephone assistance to patients requiring reimbursement support.
- Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
- Track and document all case information using the program IT system.
- Collaborate with Clinical Support Specialist to provide optimal patient support and communication.
- Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
- Ensure quality assurance with respect to all mandates related to the patient support program.
**Qualifications**:
- English and French bilingualism required (oral and written).
- 1-year of experience in drug reimbursement assistance navigation.
- Understanding of private and public payer systems.
- Ability to work in a cross-functional team.
- Strong MS Excel skills.
- Ability to build and maintain strong relationships with a variety of customers (patients, Healthcare providers, caregivers).
- Discretion, maturity, flexibility, sound judgment.
- Ability to manage deadlines.
- Strong communication skills, both oral and written
-
Ottawa, Canada NKS HEALTH Full timeWe are looking for a Full-time _**Bilingual Patient Care/ Reimbursement Specialist **_to join our growing specialized pharmacy operations in Mississauga. Under the direction of the Biologic Manager, the Patient Care Coordinator is responsible for managing all aspects of onboarding patients for assigned physicians in a given geographical area or hospital....
-
Bilingual Intake Specialist
2 weeks ago
Ottawa, Canada MSH International (Canada) Ltd. Full timeThe Intake Specialist will be the first point of contact for members requiring both medical and non-medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist duties includes but is not limited to helping members find health care providers, book appointments, and make travel...
-
Bilingual Payroll Specialist
7 days ago
Ottawa, Canada Giant Tiger Full time**Compensation Grade**: Grade 3 Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging...
-
Bilingual Client Care Specialist
6 days ago
Ottawa, Canada FCi Full timeBilingual Client Care Specialist At FCi (located in Ottawa), we believe in putting our clients first. We pride ourselves on delivering exceptional service and building lasting relationships. If you’re passionate about helping others and thrive in a fast-paced environment, we want to hear from you! **Position Overview**: We are looking for a dedicated...
-
Bilingual Client Care Specialist
3 days ago
Ottawa, Canada FCi Full timeBilingual Client Care Specialist At FCi (located in Ottawa), we believe in putting our clients first. We pride ourselves on delivering exceptional service and building lasting relationships. If you’re passionate about helping others and thrive in a fast-paced environment, we want to hear from you! **Position Overview**: We are looking for a dedicated...
-
Bilingual Patient Services Specialist
20 hours ago
Ottawa, Canada FYidoctors Full timeJoin to apply for the Bilingual Patient Services Specialist role at FYidoctors Our FYidoctors – Ottawa – Orleans clinic is looking for someone who brings exceptional skills and experience. This full‑time role requires 30–40 hours per week and the clinic is open Monday to Saturday. As a Patient Services Specialist you will deliver world‑class...
-
Bilingual Airport Customer Experience Specialist
4 weeks ago
Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
-
Bilingual Airport Customer Experience Specialist
4 weeks ago
Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
-
Bilingual Employee Relations Specialist
4 weeks ago
Ottawa, Canada Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL) Full timeA leading Canadian housing corporation is seeking a Bilingual Specialist in Employee Relations for a hybrid role based in Ottawa. This position involves providing expert advice to resolve workplace issues and ensure compliance with HR policies. Candidates should have an undergraduate degree and at least five years of experience in HR management. Strong...
-
Bilingual Employee Relations Specialist
3 weeks ago
Ottawa, Canada Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL) Full timeA leading Canadian housing corporation is seeking a Bilingual Specialist in Employee Relations for a hybrid role based in Ottawa. This position involves providing expert advice to resolve workplace issues and ensure compliance with HR policies. Candidates should have an undergraduate degree and at least five years of experience in HR management. Strong...