Network Administrator

**About us**

Commport Communications International, inc. was founded in 1985 and is a leading Electronic Data Interchange (EDI) service provider based in Aurora, Ontario. Commport serves over 1,200 customers, more than 5,000 trading partners and processes over 140,000 transactions per day. We offer a variety of EDI and Data Pool solutions for businesses of all sizes, including custom interfaces for innovative supply chain management solutions worldwide. It is Commport’s mission to improve business efficiency through secure data processing, tailored integration services and exceptional customer support.

We are currently seeking a permanent, full-time _**Network Administrator**_ to join our growing team

Reporting to the Manager of IT Operations, the Network Administrator is responsible for administering, documenting and maintaining IT infrastructure and systems operations, as well as professional and timely internal and external client support.

**What You Will Do**:

- Respond to internal and external client support requests as required.
- Set up, test, maintain and support AS2 communication streams.
- Support and maintain EDI communications.
- Conduct systems back-ups.
- Restore systems and files as required.
- Set up, test, maintain and support FTP, SFTP and Inter-VAN communications.
- Support and repair hardware.
- Support and install software.
- Administer telephone system.
- Document processes.
- Conduct daily system checks.
- Perform daily and weekly housekeeping.
- Investigate new technologies.
- Respond to after hours and weekend calls in a timely manner.
- Provide support to other team members as required.
- Champion a culture of security to protect valuable data.
- Input all projects, tasks etc. into NinjaOne on a daily basis.
- Administer O365 Tenancy, Intune and Defender.
- Manage and maintain network infrastructure.
- All other duties as assigned_

**Skills You Possess**:

- **Adaptability**: Ability to learn quickly and adapt to a fast paced technology environment.
- **Communication**: Excellent communication skills internal staff and external clients.
- **Planning and Organizing**: Accurately estimates duration and level of difficulty of tasks and projects, setting out goals and objectives and work plans to complete.
- **Problem Solving**: Ability to creatively troubleshoot issues in a timely and effective manner.
- **Service Orientation**: Provides superior service to both internal and external customers.
- **Teamwork**: Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.

**Work Conditions**:

- Overtime as required
- Sitting for extended periods of time
- Able to lift at least 50 lbs.
- Manual dexterity required to use desktop computer and peripherals.

**What We Are Looking For**:
Must haves:

- Degree in IT or related field; and/or
- 5+ years of experience as a Network Administrator, or Systems Administrator
- O365 Administration Certification
- Experience with Defender or Intune Administration
- Knowledge and understanding of LAN/WAN technologies including Ethernet and TCP\IP communications, Routers/Switches, Network and Firewall configurations
- Experience designing deploying and managing cloud solutions
- Must have resided in Canada for five consecutive years and undergo an RCMP Criminal Background Check (to obtain Secure B Reliability Status)

Nice-to-haves:

- Experience with current and legacy hardware platforms (CPUs and Chipsets)
- Understanding of AS2 and EDI communications
- Morning Shift: 6:30am to 3:00pm (one hour lunch between 11:00am and end by 2:00pm)
- Day Shift: 8:30am to 5:00pm (one hour lunch between noon and end by 2:00pm)
- Evening Shift: 1:00pm to 9:30pm (one hour lunch break between 4:00pm and end by 6:00pm)
- Standard overtime on select weekends (4 hours) for checks and routine
- Other Overtime hours need to be pre-approved (or in emergency)

**Application Process**:
Commport Communications International, inc. welcomes all applicants. Accommodations during all phases of the screening and recruitment process will be made wherever possible.

If you are interested in and well-qualified for this exciting opportunity, please submit your resume with cover letter.

**Commport Communications provided the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Full-time, Permanent

Pay: $71,200.00-$89,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hou