Commercial Quality Specialist

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

**Research & Development**:
In R&D, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our R&D Academy, designed to develop our team and allow you to grow in our great organisation.

**About the role**:
This role supports the Reckitt Health’s release function pertaining to Drugs (DIN), Medical Devices, Natural Health Products (NHP’s), Cosmetics and general products under the direction of Quality Management. The Commercial Quality Specialist will work effectively with internal parties, suppliers, and governmental agencies with very little direct oversight from remotely located management. Employees in this job will be required to develop and support compliance schemes against the Canadian GMP requirements regulating the pharmaceutical, NHP, and Medical devices. Utilizing root cause analysis tools, employees in this job will be responsible for defining causes and sources of non-compliance and recommending corrective actions and efficiency improvements for distribution and supplier operations.

**Your responsibilities**:

- Responsible for formal release of all Medical devices, DIN, NHP, and Cosmetic products.
- Exhibits in-depth understanding of Health Canada requirements for Medical Devices, NHP, DIN, and Cosmetics Products.
- Key QA Release Contact and SME for all internal, customer, and regulatory audits.
- Maintain and control ERP and SAP systems to coordinate and monitor release systems for Health.
- Interpret GMP regulatory requirements for product releases, providing guidance for compliance and EPD/NPD support.
- Improve existing and develop new Quality Processes, writing and implementing associated procedures and documentation.
- Conduct investigations of undesirable trends affecting product release, performing root cause analysis, and implementing corrective and preventive actions.
- Collaborate with departments like Supply Chain, Manufacturing, Change Control, and Logistics to resolve issues proactively.
- Coordinate recalls, mock recalls, hold notifications, and stop-shipments in consultation with management.

**The experience we're looking for**:

- Degree in scientific or engineering field from a Canadian university or university recognized by Canada as accredited.
- Experienced working within manufacturing and or distribution pharmaceutical products in a professional / exempt level position in the areas of Quality Control, Quality Assurance, Compliance, Regulatory Affairs, or similar disciplines. Must include at least two years of such experience in Canada.
- Sound understanding of GMP's, Health Canada regulations and requirements especially for importing and distributing DIN, NPN and medical devices.
- Experience with conducting internal audits based on GMP products.

**What we offer**:
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

**Equality**:
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still wa