Business Solutions Analyst

Closing Date: July 31, 2025
- Join BCI’s Technology team to help design and deliver digital solutions that enhance internal systems and processes. This role blends business analysis with hands-on solution development in a collaborative, Agile environment. Based in Victoria or Vancouver, this role predominantly supports internal stakeholders in our Technology and Corporate Data & Operations teams.
- DEPARTMENT DESCRIPTION
- POSITION DESCRIPTION
- The Business Solutions Analyst will collaborate with business and technology teams to define and deliver projects, with potential to participate in an on-call rotation in support of business-critical processes. The position has three career progression levels and we are currently seeking either a level 1 or 2 to join our team.- Level 1: Responsible for business solutions analysis and contributes to projects with a low-to-mid level of complexity, typically acquired through 3+ years of experience. Works under guidance, applies business solutions analysis key concepts effectively, and has an experienced level of competency within the role.- Level 2: Responsible for business solutions analysis and contributes to projects with a mid-to-high level of complexity and stakeholder engagement, typically acquired through 5+ years of experience. Works independently and has an experienced level of competency within the role.
- QUALIFICATIONS
- The following qualifications are illustrative of a standard Level 2 and may be scaled down or up in scope and depth of expertise or experience based upon the level selected.- Bachelor's degree in Business, Arts, Technology, Computer Science or a related field- Up to 5+ years of experience in a similar role as a Business Analyst, Systems Analyst, Product Owner, or Technical Project Lead with hands-on experience producing business and user analysis- A minimum of 3 years of experience with Agile methods (Scrum and/or Kanban) and/or DevSecOps practices- Ability to design, lead, and facilitate meetings and workshops with stakeholders and present technical details to non-technical audiences- Ability to work through ambiguous situations and multitask in a fast-paced environment- Must have excellent verbal and written communications skills, facilitation and presentation skills, listening skills, and problem-solving skills and abilities- Experience with hybrid technical environments and foundational knowledge of cyber security, cloud platforms, and the software development lifecycle- Experience delivering technology solutions to the investment management industry is an asset, including public market trading, investment risk, private markets, investment & client reporting, valuations & fund accounting- Professional certifications or training in Business Analysis (IIBA, PBA, etc.) or Agile methods (Agile Leadership, CSM, CSPO, etc.) is an asset
- PRIMARY RESPONSIBILITIES
- The following responsibilities are illustrative of a standard Level 2 and may be scaled down or up in leadership, complexity, and autonomy based upon the level selected.
- Business Solutions Analysis-
- Engages both business and technical stakeholders to elicit and capture business user needs and requirements, and technical expectations-
- Captures the results of stakeholder engagement efforts in a clear and concise form and validates needs, requirements, and expectations to ensure they meet desired outcomes-
- Develops the key artifacts needed to enable business process development and enhancements including business rules, process workflows, process dependency maps, etc.- Performs system-specific analysis, low-code/no-code development, testing, configuration, production support, and provides technical guidance to others as needed- Advances Agile delivery practices and continuously improves delivery performance through delivery reporting and tracking, backlog development and grooming, sprint or increment planning, and participating in retrospectives- Quality Assurance- Integrates quality assurance techniques into business solutions analysis including behaviour-driven design (user-focused) and test-driven design (developer focused), as applicable- Supports quality assurance and testing activities throughout the solution development process and communicates with delivery teams on defects, issues, and resolution paths-
- Supports the development of guidelines and practices that reduce technology operational risk (e.g. release management, test management)- Maps and documents business processes, identifies inefficiencies and proposes improvements (business process mapping)- Provides input on quality assurance standards, processes, and procedures
- Other- Proactively identifies risks and issues and proposes solutions to remove barriers to delivery- Ensures technical artifacts are accurate, accessible, maintained and communicated- Undertakes special projects or assignments as required- Performs other related duties as required
- ASSIGNED FOCUS AREAS
- For all levels, additional expertise