Sales & Events Coordinator

Are you passionate about your work? Do you love making a difference in somebody’s day? Do you thrive on providing an exceptional guest experience? If this sounds like you, check out why working for **Deer Creek Golf Clubs** could be the perfect place for you Located in Ajax, Ontario, Deer Creek Golf Club offers 45 holes of pristine golf and hosts full-service golf tournaments, corporate meetings and galas and other special events that demand the best in service, quality, and value. Furthermore, Deer Creek Golf & Banquet Facility is the only facility in all of Ontario to host full-service golf tournaments for up to 400 players.

**Position Overview**

Reporting to Director of Sales & Events of Deer Creek Golf and Banquet Facility, the Venue Coordinator provides an exceptional event client experience from initial inquiry to post event follow-up. The Venue Coordinator will be involved in the sales of Deer Creek Event Spaces and culinary experiences while using each client interaction as an opportunity to build a relationship and promote the venue.

**Duties and Responsibilities**
- Primary responsibility will include the professional and efficient coordination and execution of special events and weddings.
- Assist with event sales (responding to and following up on event inquiries, generating accurate proposals, conducting venue tours, etc.)
- Ensure each event has a signed, accurate and complete contract - if there are revisions, ensure they are approved by the Director of Sales & Events
- Responsible for coordinating event tastings as required.
- Responsible for managing final details meetings with all applicable clients.
- Be present to oversee the execution of special events and weddings.
- Create accurate floor plans and banquet event orders.
- Coordinate linen requirements for all functions.
- Ensure all information is up to date and accurate in various systems for Golf Tournaments and Special events.
- Collect all deposit payments for events.
- Ensure payment for social events are received 10 days prior to the event.
- Generate accurate invoices.
- Ensure confirmed guest counts and event details are accurate and received ten days prior for all events.
- Effectively communicate any late changes to event details with all stakeholders.
- Follow all Deer Creek Policies and procedures.
- Assist with the planning and execution of Deer Creek hosted events including idea generation and ticket sales.
- Network and generate relationships with new, current, and potential clients.
- Accommodate all special requests in a suitable manner if possible.
- Meet or exceed expectations outlined in the Policies and Procedures Manual.
- Produce professional and accurate internal and external communications at all times.
- Always maintain a professional appearance when working.
- Attend industry related trades shows as required.
- Other duties as requested by Deer Creek Management

**Requirements**:

- Educational background in the hospitality or event planning industry
- Strong assets include event planning experience and knowledge of Caterease software
- Knowledge and passion for food, beverages, and luxury brand event venues
- Proven customer service skills
- Flexibility with scheduling and availability
- Ability to work effectively both independently and in a team environment.
- Excellent interpersonal and organizational skills
- Works well under pressure in a fast-paced environment
- Exceptional attention to detail
- Excellent verbal and written communication skills
- Effective problem-solving abilities.

**Compensation**:

- Year-round salary commensurate with experience ($40,000-$43,000)
- Cell Phone reimbursement

**Benefits/Perks**:

- Company benefits program.
- RRSP matching program.
- Golf privileges at Deer Creek North, Deer Creek South, Salem Ridge, and Glen Cedars.
- Flex work week.
- Discount off of meals while working.
- Friends and family discounts on green fees.
- Learning, development, growth, and professional development strongly encouraged.

**Our Mission**

Our mission is to provide superior quality and value to our guests through exceptional experiences. We are committed to building lasting relationships with our employees and our guests.

**Our Vision**

Our vision is to consistently deliver exceptional experiences and be a leader in the GTA.

**Company Values**

Fostering Lifelong Relationships

Supporting Success Continuous Improvement Community Involvement / Philanthropy A Great Guest Experience

**Employee Commitment**

We recognize that our employees are a crucial ingredient to the quality and success of our products and services. It is our commitment to support the development of our staff both professionally and personally and in doing so create an organization with the ability to exceed the expectations of the company, our employees, and our customers.