Quality Assurance Analyst

**Quality Assurance Analyst**

**Assignment Description**

The role of the Quality Assurance Analyst is to support the planning, design and execution of system testing on simple to complex implementations. The Quality Assurance Analyst works collaboratively within the project team and business units to execute and validate test cases based upon system requirements.

Key Responsibilities:

- Accountable for the creation of the project test plan, test cases, test scripts and test reports;
- Review functional and design specifications to ensure full understanding of individual deliverables;
- Identify test requirements from specifications, map test case requirements and design test plan that ensures that the implemented solution meets the business outcomes and requirements;
- Develop test cases and test scripts as per the test plan;
- Work with the business analysts to review user requirements documents to ensure that requirements are testable;
- Validate that user expectations are achieved during the testing process;
- Report on deficiencies and testing progress.
- Partner with the Solution Architect to ensure that the solution design meets the business requirements and outcomes and to determine test methods for validating the technical implementation.
- Accountable for the execution of the test plan;
- Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts;
- Execute and evaluate manual or automated test cases and report test results;
- Hold and facilitate test plan/case reviews with cross-functional team members;
- Identify any potential quality issues per defined process and escalate potential quality issues immediately to management;
- Ensure that validated deliverables meet functional and design specifications and requirements;
- Isolate, replicate, and report defects and verify defect fixes; and,
- Backend database testing in Microsoft SQL /Oracle/SAP HANA environment including validating stored procs, jobs and triggers.
- Partner with the Project Manager:

- To create an estimate for testing activities;
- Contributing to and reviewing project documentation.
- Accountable for the management of HP ALM for the project:

- Create and setup project;
- Manage users;
- Train users;
- Ensure tool is being used appropriately; and,
- Create reports as required.

Primary Interfaces:
The Quality Assurance Analyst role is in the IT Project Delivery and the key interfaces are:
“Engage” - the Quality Assurance Analyst will work with the engage team to understand the project outcomes and how the project fits into the business plan;
“Deliver” - The Quality Assurance Analyst works on a Project team. They interface with all members of the project team and other project teams as required;

**Qualifications Required**
- Business Relationship Management - Able to analyze Business Domain, Manage Stakeholder Relationship, Consult and Challenge the stakeholders;
- Agility - Fast learner of new skills and information, Open minded and pragmatic, Adaptable and change ready, Flexible;
- Organizational Skills - Manages tasks, time and priorities, Ability to multi-task across projects;
- Communication - Excellent written and verbal communication skills, able to articulate complex technical problems and issues in plain language to non-technical people, able to communicate business requirements to technical people and negotiation skills;
- Relationship Management - Engages professionally with managers/leaders, peers, and/or direct reports, Cultivates strong working relationship;
- Creativity - Thinks innovatively and outside of the box;
- Resilience - Manages stress, open to constructive feedback, recovers quickly from difficulties;
- Teamwork - Collaborates well in team environment, manages conflict, supports team success, contributes to a positive team dynamic, has each other’s back;
- Leadership - Demonstrates situational leadership, Influences priorities of work execution, Strengthens trust and commitment across the team, fosters a shared direction, able to make decisions;
- Supplier Management - Vendor Relationship and performance Management, Service Management, operations management;
- Risk Management - Identifies, analyses, mitigates, and monitors risks;
- Courage - Uses straight talk, has crucial conversations, offers and receives constructive feedback, steps up to the plate;
- Mentoring/Coaching - Establishes boundaries to build trust, Creates awareness through feedback, Challenges thinking and assumptions, Listens for understanding, Sets goals and discussed results;
- Understanding of transition to operations best practices;
- Adaptability and flexibility in handling multiple planned and unplanned responsibilities, as well as competing priorities;
- Understanding of Quality Management Software and Processes;
- Knowledge and experience in technical aspects of software solution testing;
- Strong technical skills in under