Travel Sales Advisor
2 weeks ago
We are seeking a dynamic and customer-focused **Travel Sales Advisor**to join our team in Calgary. You will be responsible for providing expert travel advice, selling vacation packages & flights, and delivering exceptional service to clients booking over the phone, online leads, and walk-ins.
**Key Responsibilities**:
- Respond to inbound calls and inquiries to book vacation packages, flights, hotels, cruise and car rentals
- Upsell travel insurance, premium class upgrades, and add-ons
- Offer expert advice on international and domestic travel routes
- Use GDS (Sabre/Amadeus/Galileo) or OTA systems to manage bookings
- Resolve customer issues related to flight changes, cancellations, or schedule updates
- Meet or exceed daily/weekly sales and conversion targets
- Maintain client relationships for repeat business and referrals
- Stay updated with airline promotions, travel restrictions, and visa rules
**Qualifications**:
- Strong verbal communication and sales skills
- Minimum 1 year of experience in travel sales or customer service
- Knowledge of US, Canada & global destinations
- Knowledge of airline systems (preferred)
- Ability to handle multiple calls and multitask in a fast-paced environment
- Comfortable working in target-based environment
- Flexible with evening/weekend shifts as needed
Pay: $17.00-$25.00 per hour
Expected hours: No more than 40 per week
Application question(s):
- Are you legally eligible to work in Canada? (Yes/No)
- What is your current status in Canada? (Citizen, PR, Work Permit, Student, Others)
- How many years of experience do you have in travel related field?
- How many years of experience do you have in sales or customer service?
- Are you comfortable working with sales targets?
- What is your current notice period or earliest start date?
- Are you open to work in Calgary, Alberta?
Work Location: Hybrid remote in Calgary, AB T2L 2G3
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