Food Service Supervisor

Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:

- Fast food outlet or concession
- Restaurant
**Tasks**:

- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Must have knowledge of the establishment's culinary genres
- Establish work schedules
**Supervision**:

- 3-4 people
- 5-10 people
- Food and beverage servers
- Food service counter attendants and food preparers
**Security and safety**:

- Bondable
**Transportation/travel information**:

- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Physically demanding
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
**Government programs**:

- Recognized employer
**Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:

- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
**Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities