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User Support Technician

2 weeks ago

Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

Education:

- Expérience:

- **Education**:

- College/CEGEP
- or equivalent experience
- ** Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- ** Computer and technology knowledge**:

- Device drivers
- Networking software
- Networking hardware
- Internet
- Servers
- Mail server software
- Programming software
- MS Office
- MS Windows
- ** Security and safety**:

- Basic security clearance
- ** Transportation/travel information**:

- Public transportation is available
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- ** Experience**:

- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week