Community Services Administrative Assistant

4 days ago

Red Deer, Canada The City of Red Deer Full time

**The Opportunity**:
This position provides administrative, clerical and basic financial support to the Business Excellence Department within the Community Services Division. This position also provides customer service support and reception internally and externally.
- Successful completion of a one year diploma from a recognized college in Secretarial Science, Office Administration, Business Administration, or equivalent.
Two years of experience in an administrative position that included considerable public contact and customer service. An equivalent combination of education and experience may be considered.
- Developed ability and skill in utilizing common business software such as Excel, Word, PowerPoint, Outlook OneNote, and ability to learn and adapt to new and emerging software(s) as business need requires.
- Ability to type 50 wpm accurately.
- The ability to effectively communicate while dealing with the public, other staff members and other City Departments within a hectic and sometimes critical environment of public complaints and emotional situations.
Must have good listening skills, speak clearly and concisely, and able to respond courteously to public inquires and criticisms.
- A demonstrated proficiency at working independently using initiative to prioritize and complete duties and workload efficiently in a multi-tasking team-based environment.
- Knowledge of municipal governance and administrative processes.
- Demonstrated ability to carry through on commitments with precision and ability to attend to detail.
- Demonstrated ability to build relationships and work effectively in a team environment.
- Demonstrated ability to accurately produce, type, and assemble material from rough notes, handwritten information and conversations to a professional quality document.
- Ability to acquire and retain knowledge of The City organization and relevant policies and procedures and keep informed of current City issues.
- Must be prepared to continue the learning process and show an aptitude to personally enhance skills with respect to technology.

**Affiliation**:
Canadian Union of Public Employees, Local 417

**Remuneration**:
$28.04 to $29.69 per hour.

**Hours of Work**:
Hours of work as scheduled with no minimum guarantee.

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