Technical Support

1 week ago

Toronto, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Robertson is seeking a skilled Technical Support to join our client.

Contract Dates: 6 months with potential to extend or convert
Pay Rate: $26.79 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

- Responsible for providing frontline support and monitoring of the Bank's mainframe environment
- The primary focus of the team is surveillance of the banking environment as well as reacting to any/all anomalies that are presented through a variety of monitoring tools
- Provide stable operation and support of in-house computer network and infrastructure
- Provide routine technical advice and support to users and customers
- Assist users having trouble in using systems, products and services
- Provide technical support including problem diagnosis, repairs and setup. Install and commission hardware/software systems, products services and upgrades

Experience & Qualification Requirements:

- IT skills (in a support capacity) 1 year of experience
- Second level service desk role

Personal Attributes:

- Attention to Detail
- Excellent organizational skills
- Collaboration and Teamwork

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

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