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Retail Manager
3 weeks ago
In working at One Vape, you can share in a sense of purpose, and know that you are contributing to a very special place. We would like to make the Company an especially rewarding place to work. One Vape has a friendly, informal atmosphere with a sense of community to which all may contribute.
Description:
*
**Responsibilities**:
- Manage day to day operations
- Responsible for hiring staff and performing human resources tasks, such as employee shift scheduling and payroll
- Build, train, motivate and lead a high performing team; evaluate performance with team members and provide feedback
- Maximize store sales through exceptional product knowledge, merchandising and brand awareness
- Deliver an exceptional customer and employee experience that lead to long lasting relationships and empower the staff to do the same
- Create local relationships and identify opportunities for in-store partnerships to build One Vape brand and community
- Identifying current and future customer requirements by establishing rapport with customers to communicate service requirements
- Adhere to and enforcing loss prevention and security policies, credit policies and procedures, i.e. credit cards, discounts, employee purchases, deposit logs, return and exchange policies
- Manage inventory stock levels, analyzing and interpreting trends to facilitate stock replenishment and share learnings with the broader team
- Stay up-to-date with product knowledge, company information, new launches, campaigns and promotions
- Maintain professional and technical knowledge by attending educational workshops; review professional publications and establishing personal networks
- Ensure the store is presented in a manner consistent with the brand
- Effectively communicate needs and ideas to upper management in order to elevate the business
- Enforcing and complying with all company and store policies, practices and procedures
*
**Requirements**:
- 2 years experience in a similar role in the retail or customer service industry
- Minimum age of 19+
- Eagerness to learn
- Demonstrate high levels of integrity and responsibility
- Experience in handling and utilizing POS systems. (Additional training for the POS system will be provided)
- Excellent communication skills
- Strong commitment to customer service
- Ability to work in and adapt to a regulated industry
*
Perks:
- Free On-Site Parking
- Store Discounts
- Opportunities for growth within the company
**Job Types**: Full-time, Permanent
Pay: From $45,000.00 per year
**Benefits**:
- On-site parking
- Store discount
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- retail management: 1 year (required)
Work Location: In person
