Service Advisor
1 week ago
**Job Overview**
**Duties**
- Greet customers promptly and professionally upon arrival at the dealership.
- Assess customer needs by asking relevant questions about their vehicle issues and service requirements.
- Provide detailed explanations of recommended services, repairs, and maintenance options.
- Prepare accurate service estimates and invoices for customers.
- Manage service appointments and follow up with customers regarding their vehicle status.
- Collaborate with mechanics to ensure timely completion of services while maintaining high-quality standards.
- Handle cash transactions accurately and efficiently while maintaining proper cash handling procedures.
- Upsell additional services or products based on customer needs and vehicle condition.
- Maintain a clean and organized service area to enhance the customer experience.
**Qualifications**
- Previous experience in a dealership or automotive repair environment is preferred.
- Strong understanding of automotive mechanics and repair processes.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Sales experience is a plus, particularly in upselling services or products.
- Proficient in cash handling procedures and financial transactions.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A positive attitude, strong work ethic, and commitment to providing exceptional service.
Join our team as a Service Advisor where your expertise will contribute to delivering outstanding automotive care while fostering long-lasting relationships with our customers.
Pay: $53,446.20-$85,225.12 per year
**Benefits**:
- On-site parking
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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