Building Operations Assistant
6 days ago
**Purpose**:
Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional experiences and enhance the quality of campus life in alignment with the University's core values.The Building Operations Assistant provides exceptional on-site support to building residents and department employees, through actions such as on-site inspections, supporting the Operations team and providing excellent customer service to building occupants.
**Education**:
High school diploma with some post-secondary education in hospitality, building maintenance, or a related field required.
**Experience**:
2 (two) years of experience including customer service in a high-volume environment required. Experience conducting assessments or inspections required.
**Skills**:
- High levels of demonstrated organizational and administrative skills including: self-direction, prioritizing and multi-tasking. Able to work in environment producing high volume and maintain level of productivity under pressure required. Time management training required. Attention to detail in written and other communicated material.
- Demonstrated levels of excellent customer service. Dealing courteously and effectively with people, exercising tact and courtesy. Sensitivity and demonstrated ability to maintain confidentiality.
- Front-line customer service experience.
- Excellent, clear, effective communications skills (oral, aural, written). Demonstrated ability to communicate change required.
- Able to efficiently and effectively utilize Windows 10 and Office 365.
**Additional Notes**:
- Respects diversity and promotes inclusion in the workplace, contributes to an inclusive and diverse team-based, positive work environment.
**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**
**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**
**PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
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