Coordinator of Peoplesoft

The Coordinator will play a fundamental role in engaging system users to ensure that the systems continue to meet the needs of all users. This position works closely with other Coordinators, Business Owners, and Technical staff in a fast paced, dynamic and results oriented environment and is accountable for contributing to the successful sustainment of the current PeopleSoft environment as well as the successful implementation of future enhancements.

**As the Coordinator of PeopleSoft (Finance),** **you will**:

- Provide timely frontline system expertise and software support to assist with user problems.
- Provide on-going delivery, maintenance, and support of operational processes and procedures necessary for the overall delivery of Finance programs and services.
- Provide timely break/fix services from analyzing problems and determining system issues then provide remedies.
- Research, analyze and develop system requirements for changes, upgrades, updates, customizations and enhancements.
- Lead and coordinate activities from the design and development, through to testing, training and implementing changes, upgrades, updates, customizations and enhancements to the PeopleSoft FSCM and EPM systems and related processes and procedures in order to deliver on Finance strategic organizational goals, and optimize system performance and business processes.
- Analyze, design and test new or changed processes and procedures and system integration techniques.
- Develop and execute test cases, scripts and scenarios in performing structured testing to ensure all processes work according to predetermined goals.
- Lead and coordinate testing, system and user acceptance testing for changes, upgrades, updates, customizations, enhancements, and any other changes.
- Develop and maintain effective cross-functional and cross-departmental communications with stakeholders.
- Develop training plans and training documentation for all end users and coordinate and facilitate end user training and support including module committee(s).
- Provide leadership, guidance and support to a variety of Finance and Business initiatives and projects.
- Ensure all project documentation is complete, current and stored in the appropriate location.

**Your education and qualifications include**:

- Bachelor Degree in Public Administration, Business Administration, Commerce, Computer Science, or a related field or an equivalent combination of education and experience. _Equivalency defined as: _Five years of progressive work experience in a related field such as Accounting, Auditor, Programmer/Business/Budget/Systems Analyst, combined with two years working with large, integrated computer systems.
- Business Analyst Certificate and/or Professional Accounting Designation would be an asset.
- Three years of progressive work experience in a related field such as Accounting position responsible for accounting transactional processing or business/process analysis functions related to accounting transactional processing.
- Experience working with a large, integrated computer system (preferably with Finance modules) would be an asset.
- Knowledge of PeopleSoft FCM suite of products, such as purchasing and inventory modules would be an asset.
- Knowledge of PeopleSoft FCM suite of products, such as ledger and planning/budgeting modules would be an asset.
- Knowledge of relational databases, query tools, and SQL.
- Experience with, and proficient in the use of, Microsoft Office 365 software (Word, Excel, Outlook, PowerPoint, Power Automate) and the aptitude to learn new systems. Ability to utilize advanced mathematical and statistical knowledge and the associated tools such as Excel.
- Analytical and problem-solving skills in order to analyze complex issues and to develop and implement practical solutions and tools.
- Excellent organizational skills with the ability to define and prioritize projects and other priorities; able to multi-task (coordinate multiple projects, assignments and support activities simultaneously).
- Ability to work independently as well as function effectively in a team environment.
- Ability to promote knowledge sharing across the team.
- Ability to build consensus, generate common understanding and create shared vision among diverse stakeholders and interests.
- Ability to provide leadership and direction to others and develop a creative and team
- based work environment.
- Ability to effectively communicate complex material orally and in writing, including the ability to create high level/detailed documents, specifications, and training materials and to prepare and present business solutions and training sessions.
- Ability to maintain a high degree of confidentiality.
- Ability to champion business process and organizational change management.
- Detailed general knowledge of the City’s organization, business operations and management would be an asset

**Conditions of employment**:

- The successful applicant must maintain lega