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Store Manager

2 weeks ago

Toronto, Canada Sherwin-Williams Full time

The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate store employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company’s market share by selling to large, commercial users, such as paint contractors, as well as retail customers.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Lifewith rewards, benefits and the flexibility to enhance your health and well-being

Careerwith opportunities to learn, develop new skills and grow your contribution

Connectionwith an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your **Possible**

This posting is for an existing vacancy.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

  • Develop business strategies to increase sales and optimize profitability
  • Meet sales goals by training, motivating, mentoring, and providing feedback to store employees
  • Ensure high levels of customers satisfaction through excellent service
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Build positive relationships with wholesale and retail customers
  • Complete store administration
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
  • Provide accurate and timely reporting as required
  • Manage employee training, development, performance management, and corrective action
  • Respond to and resolve any customer and/or employee complaints
  • Partner with Sales Reps to make outside sales calls to increase market share

** Minimum Requirements**

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must have a valid, unrestricted Driver’s License
  • Must have at least High School diploma or a Certificate of Adult Education Completion (CAEC)
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
  • Must have at least one (1) year experience working in a retail, sales, or customer service position

Preferred Qualifications**

  • Have previous work experience selling paint and paint related products
  • Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
  • Have an associate degree or higher in business, sales, or marketing
  • Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
  • Willingness to relocate for future job opportunities
  • Ability to read, write, comprehend, and communicate in more than one language