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Business Center Practice Leader
3 weeks ago
Business Center Practice Leader - ( 2500025I )
**Description**
Join our team and help us keep communities connected.
**Your Opportunity**
This role as Business Practice Leader is a “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, leads the growth of the Water Business Center and Stantec’s market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations.
You will play a pivotal role in expanding our existing client and project base and in efforts to position the firm to acquire new business. You will work together with Business Center (BC) and local leaders to provide operational, technical and people leadership to the Water team, and continue our growth & success in Alberta.
**Your Key Responsibilities**
Client Focus:
- Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
- Achieve minimum client
- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives.
- Lead and participate in pursuits and campaigns for major BC opportunities.
- Work with BC and local leaders to drive the client relationship strategy and drive strong results in the client satisfaction survey within the BC.
Business Development and Collaboration:
- Lead and/or conduct business development efforts, including market research, client relationships, developing leads, and securing contracts.
- Work with BC Leadership to identify BC priorities and strategic opportunities in the geographic market.
- Actively contribute to win strategies, key pursuits and successful project execution and become involved at a hands-on level on projects should issues impacting client satisfaction or project management best practices escalate.
- Track pursuit success rate and Return on Investment rate on client by client basis.
- Actively contribute to the growth of the BC through business development, key pursuit, and sales strategy.
- Expand our reach and client base utilizing strong marketing, business development, and sales account management plans.
- Responsible for implementing the M&BD plan for the BC including cross selling.
- Increase visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
- Participate in Go/No Go Review process and track compliance of Go/No Go Process.
- Partner with BC and local leaders to drive collaboration on pursuits across geographies and business lines.
- Utilize, maintain, and monitor the opportunity pipeline to optimize business development plans and employee utilization rates.
- Ensure local marketplace reputation through established relationships and support of leadership.
- Maintain Stantec’s Integrated Practice in the specified BC, including:
+ The maintenance of a cohesive Stantec brand;
+ Key client and account development and maintenance;
+ Market and community outreach and engagement; and
+ Accountable to achieve organic growth targets.
Project Focus:
- Lead delivery of significant BC project pursuits.
- Actively participate, including contribution to written content, in major projects in key roles such as Independent Technical Reviewers, as required.
- Conduct risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with BC leaders and risk management team.
Practice:
- Collaborate with local and Business Center leadership to establish, nurture and support cross-discipline project design processes, communication, and best practices.
- Inspire, motivate, and hold team members accountable for project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work.
- Collaborate with the Business Center and local leaders to gather feedback and ensure that the integrated design process is delivering high quality results, making course corrections when necessary.
- Collaborate with local area leadership, including Project Managers, to ensure the office meets its operation goals and adheres to the PM framework.
Provide broad leadership influence:
- Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
- Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.
- Proactively identify opportunities to reinforce and further develop Stantec’s high
- performance culture with a focus on innovation, speed, and productivity.
- Foster a success-oriented, accountable environment within the company.
- Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
- Provide support through ongoing collaborat
