Coordinator, Policy, Compliance, and Special Projects

**Position Information**- **Posting Number**:

- ROM25-386E- **Title**:

- Coordinator, Policy, Compliance, and Special Projects- **Position Status**:

- Temporary Full-time- **Contract End Date**:

- 06/30/2027- **FTE**:

- 1.0- **Job Schedule**:

- Days- **Department**:

- Administration- **Union**:

- Non-union- **Site**:

- Royal Ottawa Mental Health Centre **About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._

**:
Reporting to the Director, Transformation & Risk Management with a dotted line to Legal Services, the Coordinator, Policy, Compliance, and Special Projects provides specialized support to the organization’s policy and compliance functions. This role is responsible for coordinating the development, review, and implementation of hospital-wide policies, ensuring alignment with legislation and other standards. Working closely with Legal Counsel and Senior Leadership, the Coordinator ensures effective legislative and regulatory monitoring and interpretation, program education, risk assessment and reporting. They are responsible for ensuring that the organization has the relevant information and processes in place to comply with applicable laws and policies.

_ This position is eligible for hybrid work arrangement. On-site presence in our Ottawa office location is currently required 3 days per week._

** Duties**:
**Policy Coordination**

- Coordinate the analysis and revision of corporate, clinical, and administrative policies, ensuring alignment with legislation, accreditation standards, and internal governance requirements.
- Liaise with Legal Counsel and all internal stakeholders to ensure timely policy and procedure review, approval, and publication.
- Develop, edit and standardize policy and procedure content to ensure clarity, consistency, and adherence to corporate writing standards.
- Maintain centralized records and implement reporting systems to monitor compliance, review cycles, and legislative changes.
- Support ongoing organizational readiness by identifying high-risk or outdated policies, maintaining an accurate master database, and contributing to survey preparation and compliance audits.
- Collaborate with Learning & Development team on applicable education for effective roll out.
- With guidance from Legal Services, establish programs and systems to foster compliance with law and best practice (i.e. Conflict of Interest Program).

** Legislative Compliance Advisory & Support**

- Advise on emerging trends and best practices in legislative and regulatory compliance.
- Communicate legal and policy requirements in plain language for stakeholders.
- Ensure timely filing of required documents and prepare documents as needed for public inspection and publication.
- Escalate unresolved or non-compliant cases to senior leadership for resolution.
- Prepare reports, briefing materials, and statistics for internal use and reporting.
- Identify opportunities for improving compliance operations and mitigating risks, including research and analysis to support enhancements to existing systems and procedures.

** Special Projects Lead**

- Lead a range of projects that support the advancement of the strategic plan including Epic readiness.
- Provide advice and support on strategic initiatives, project coordination, operational planning, resource allocation, utilization monitoring, quality improvement initiatives.
- Follow frameworks for Project Management, including project initiation, planning, execution, monitoring and closure.
- Provide business analysis including but not limited to current state analysis and project/solution requirement recommendation.
- Establish and track key performance indicators (KPIs) for project success.
- Monitor and manage project risks throughout the project lifecycle.
- Facilitate meetings and presentations to review project progress and address stakeholder concerns.

** Skills**

- Excellent writing and editing skills for developing clear and concise policies, bylaws, and official reports.
- Strong interpersonal and communication skills, with the ability to collaborate across departments and with senior leadership.
- Strong organizational skills to plan, track, and support multiple initiatives simultaneously, ensuring alignment with timelines, deliverables, and strategic objectives.
- Proficient in Microsoft Office Suite, SharePoint, and document or policy management systems.
- Exceptional organizational and time management skills with the ability to coordinate multiple priorities and deadlines.
- High level of discretion, professionalism, and judgment