Experienced Dental Administrator

2 weeks ago

Calgary, Canada Viva Dental Full time

**Job Summary**
We are seeking a positive, proactive and experienced Dental Administrator with a special interest in Hygiene Coordination, Basic Treatment Coordination and Accounts Receivable/ Collections to join our team This will be a full-time role Monday-Friday with one Saturday shift per month for the Fall/Winter/Spring. When you are scheduled in for a Saturday shift, you will get the preceding Monday off to accommodate work/life balance.

We are a thriving clinic with a diverse patient base and as such, we are looking for someone who is compassionate, detail oriented with the ability to prioritize and multi-task.

**Responsibilities**
- Manage front desk operations, including greeting patients and answering phone calls and patient inquiries with accuracy and professionalism.
- Schedule appointments and maintain an organized calendar for the office.
- Complete schedule audits.
- Maintain accurate and up-to-date electronic medical records.
- Oversee insurance claims and billing processes.
- Coordinate with insurance providers to ensure timely reimbursements and resolve any discrepancies which may arise.
- Submission of referrals and predeterminations.
- Assist with Accounts Receivable and Collection efforts.
- Process monthly payment plans.

**Requirements**:

- 2-3 years of previous dental administrative experience is required.
- Experience with Curve Hero would be considered an asset.
- Strong knowledge of dental terminology to effectively communicate with healthcare professionals and patients.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A professional demeanor with the ability to handle sensitive information confidentially.
- Strong organizational skills with a commitment to providing exceptional customer service.

**Job Types**: Full-time, Permanent

Pay: $25.00-$29.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- On-site parking
- Wellness program

Work Location: In person

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