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Salesforce Administrator

3 weeks ago

Toronto, Canada 7shifts Full time

**Salesforce Administrator**
**What you'll do**:

- Develop and implement robust Salesforce solutions, leveraging Salesforce declarative or programmatic tools
- Perform testing of system enhancements within a test environment and other quality assurance tasks
- Integrate and manage 3rd party revenue team tools (MixMax, DialPad, etc), including aiding in scoping of potential new tools
- Keep up-to-date with the latest features and develop an understanding on how to technically enable and implement these features across Salesforce and other revenue team tools
- Manage Salesforce users, public groups, profiles, permission sets, and other administrative responsibilities
- Manage day-to-day admin requests from Revenue Operations and varying Revenue Team leaders
- Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, and Customer Success to detail requirements when clarification is required and/or conduct root cause analysis to address issues or bugs

**What you have**:

- 2+ years of recent Salesforce Admin experience working in Sales Cloud
- Salesforce Administrator or Platform App Builder certified. Ideally, also have or be working towards more advanced Salesforce certifications
- Advanced Salesforce Knowledge and Experience (Process Builders, Workflows, Integrations, Reporting Structures etc.)
- Proven experience building effective CRM-based solutions
- Creative problem solver with experience supporting initiatives across several cross-functional teams

**It'd be even cooler if you had**:

- Experience with other SaaS Tools (Intercom, Outreach.io, Mixmax, Zendesk, Chili Piper)
- Worked with tools such as Jira or Trello to manage work and communicate progress

**Perks**:

- **Culture**: We value authenticity, trust, curiosity and diversity of thought.
- **Health & Wellness**: Competitive health benefits right from the start including health & wellness spending accounts & parental leave top-up
- **Flexibility**:Unlimited vacation, one month paid sabbatical on your 5 year anniversary and flexible working arrangements including remote and hybrid with offices located in Saskatoon, Toronto, and Hoboken.
- **Technology**:Apple equipment plus a technology spending account so you have a comfortable place to work, no matter where you are
- **Equity**:Equity in a Series C VC-backed SaaS company
- **Opportunity**: A continuous professional development budget with many opportunities for training & career growth

**About 7shifts**
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and streamline team communication. The result is simplified team management, one shift at a time. Since our founding in 2014, we have scaled rapidly to become the leading team management solution for restaurants and currently have 250+ team members across Canada and the US.
- We thank you for your interest in joining the 7shifts team While we welcome all applicants, only those who are selected for an interview will be contacted._
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