Plumbing Customer Service Representative
2 weeks ago
**Overview**:
**Key Responsibilities**:
- Accurately enter customer orders into the system, ensuring all details are correct and complete.
- Assist customers with product selection, pricing, and order status updates.
- Maintain and update customer records in the database.
- Provide support with billing inquiries and resolve any discrepancies.
- Work closely with the sales and warehouse teams to ensure orders are processed efficiently.
**Qualifications**:
- High school diploma or equivalent.
- Previous customer service experience, preferably in a plumbing or related industry.
- Strong data entry skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in using customer service software and databases.
**Benefits**:
- Casual dress
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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