Remote - Service Desk Analyst - (Desktop Support

Job title: Service Desk Analyst Job summary 2. Provide first level resolutions 3. Ticket creation/Categorization / Prioritization 4. Ticket escalation to respective Support Group 5. Incident resolution and recovery 6. Ticket Closure Required Experience: 3 to5 years Required Skills Technical Skills - ,Service Desk Domain Skills Nice to have Technical...

Job title: Service Desk Analyst French _Client: BankLocation: RemotePosition Type- ContractPlease reply with your expected Contract rate range--Job Summary –Service Desk Analyst (System Engineer/Senior System EngineerAbility to read, write and speak in Canadian French, Native speakers is preferredWhat are the top 3 skills required for this role?1. Service...

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...

_**Soroc Technology Inc.**_ _is a versatile technology firm dedicated to supporting their clients with their IT infrastructure from planning and development to deployment, service support, staffing, and everything in between. As an industry leader for 40 years, the Soroc team of certified professionals employ up-to-date knowledge and techniques to ensure all...

Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact Centre services at Tiers I, II and III to demanding corporate, government and non-profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 30 years, from being one of...

Long View. A career that helps you get more out of life.A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an...

**Job Title: Deal Desk Analyst/Specialist** **Work Location: Quebec CAN G1P 4M3 or Remote** **9+ months contract** **Description**: We are looking for a highly motivated, detail-oriented Deal Desk specialist to join our team. The primary focus of this position will be to ensure an efficient sales process and that orders are accurately set up and processed...

DescriptionThe EUX I Engineer provides support to customer's End Users both remotely over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis.The EUX 1 Engineer will receive ticket escalations, direct end-user escalations, as...

**Business Overview** Trew Knowledge is a fast-paced and rapidly growing digital marketing agency focused on delivering world-class, innovative solutions for some of the world’s largest Brands. We specialize in website design duild solutions, web development, WordPress, digital strategy, prototyping, User Experience (UX), User Interface (UI) design, and...

Job OverviewWe are seeking a dedicated IT Support specialist to join our technology team. The ideal candidate will provide technical assistance and support to end-users, ensuring smooth operation of computer systems, networks, and software applications. This role requires a strong understanding of various operating systems, hardware, and networking concepts,...