Front Desk Security Guard

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire Tactical Security Guards in **Burlington, Ontario** for a Community Support location.

**What’s in for you?**
- Competitive wages
- Flexible schedules
- Paid training and growth opportunities to succeed in your role
- Career advancement opportunities through promotion from within
- Recognition programs and bonuses
- Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

**What you will do**
- Provide a secure presence to offer support and safe assistance to those in need
- Establish a strong security presence to deter unlawful activities and protect center visitors and staff
- Provide assistance and screening to all site visitors and staff
- Ensure accurate visitor and staff log reports, including sign in/out monitoring
- Receive and direct parcels/deliveries within the facility
- Receive and direct phone calls accordingly
- Identify, monitor and approach individuals who may need assistance
- Document unlawful activity and other security violations
- Patrol the premises, provide access control and respond to emergency situations in an appropriate and timely manner, and arm/disarm building alarms at start/end of day
- Perform safety and security checks and duties with the highest standards of professionalism and integrity
- Complete incident reports and required documentation for all security incidents
- Identify potential security risks and respond accordingly
- Provide excellent customer service to our clients, customers and visitors
- Respond to media enquiries in a professional way, with instruction
- Respond to emergencies and escalate to law enforcement or medical agencies as required; act as Fire Marshall during Fire Alarms as needed
- A Valid Security License
- A keen interest in public safety, and community protection
- Capable of sitting/standing throughout the duration of the shift
- Previous security experience in a Hospital/Mental Health Clinic/Respite Shelter environment is an asset
- Strong communication skills, both written and spoken English.
- Willingness to attend meetings and improve skills’
- Ability to work without close supervision
- Must be willing and comfortable to intervene for public and personal safety
- Experience with at-risk groups and challenging environments
- Mental Health First Aid, Trauma Informed Practice, Indigenous Awareness, CPI training are all assets
- **About Blackbird Security**_
- Joining Canada’s fastest-growing National Security Company is not just a job - it’s an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:_
- _**Our values**:_Our operations are guided by core values - Respect, Integrity, Teamwork, and Adaptability - which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved._
- _**Personal and Professional Growth**:_We believe in investing in our employees’ growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment._
- _**National Presence**:_ _As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country._
- _**Commitment to Community Betterment**:_ _Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community._
- _**Reputation for Excellence**:_ _Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions._
- _**Diverse Range of Clients**:_ _Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment._
- If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we c