In-home Tech

Victoria, BC, Canada.
full-time. February 2, 2022

Description

**In-Home Telecom Technician (hourly rate) Victoria, BC**

**Part Time** -could lead to Full Time

**Compensation**: Pay: $22.00-$44.00 per hour

**_

2) work as an hourly tech where we provide the vehicle and tools.

**About Driftwood Communication**

At Driftwood Communications Ltd., we are pioneers in the telecom industry, dedicated to designing, building, and activating comprehensive networks. Strategically headquartered in Saanichton, BC, we serve as a vital hub for Vancouver Island and maintain satellite offices throughout Western Canada to extend our reach.

With a legacy spanning three decades, we specialize in delivering solutions that connect communities, empower businesses, and advance technology. Our relentless pursuit of excellence has established us as leaders in on-time delivery, superior workmanship, and exceptional customer service.

At Driftwood, we don’t just build networks—we build lasting relationships and drive innovation. Our core values shape our culture and guide our operations:
**Community-Focused**

We prioritize overall well-being, uniting our team, partners, and clients into a vibrant network of growth and shared success. Our collaborative spirit enriches our internal community and extends outward, fostering a legacy of partnership and collective achievements.

**Excellence**

We balance risk with resilience, transforming every challenge into an opportunity to exceed expectations. Our unwavering commitment to quality drives innovation and mastery of our craft, while each lesson propels us towards excellence.

**Transparency**

Our intentions are clear, with transparency guiding every action, from leadership decisions to teamwork. We empower every team member to tackle challenges honestly, trust their instincts, and pursue success with openness and accountability.

**_ In this role, you will:_**
- Provide exceptional customer experience in all inter-actions, in a polite professional courteous manner
- Install all equipment and cables with due diligence and pride in workmanship
- Educate customers on the full functionality of their new products and services
- Promote and sell new products and/or services to customers where appropriate
- Drive with care and attention and follow all posted signage enroute to complete calls
- Provide an overview of the work scope for the customer if available before proceeding to complete installation
- Handle with care and be accountable to maintain all company tools, equipment, and vehicles, including the customers residents’ premises
- Having flexibility to work later than scheduled to complete work orders that are in high demand for installation or resolution.
- Always being Safety Conscious and able to adhere to an intensely structured safety program

**_
- _
- Experience operating everyday hand tools safely and confidently
- Maintain a valid BC Class 5 driver’s license and provision of a clean driver’s abstract (within the last 6 months)
- Physically fit enough to lift and carry 70lbs
- Can perform duties in many challenging environments including outdoors and from heights
- A strong technical aptitude and general interest in the field; must enjoy working with technology
- Excellent communication skills, both written and verbal
- Self-organized with the ability to prioritize and balance workloads without oversight
- Safety Conscious Attitude with a Customer Focus Personality
- Must be legally entitled to work in Canada
- Exceptional cleanliness and high organizational standards
- Previous experience working in an outdoor environment independently
- A strong technical aptitude, able to work with ladders, tools, and mínimal supervision
- Working at heights is a MUST and installers must be comfortable with ladder handling
- Ability to manage a physically demanding position which involves sitting, standing, bending, climbing, lifting, and working at heights
- Previous experience with TELUS or Shaw is an asset
- Strong verbal and written communication skills
- Strong computer skills
- Must be willing to travel to various locations from time to time
- Self-motivated, ability to prioritize and organize workloads
- Minimum of 1 years’ experience in the industry
- Criminal Background check and a Drivers Abstract will be required upon hiring

**_ Having the following Safety Certifications will be considered an asset_** (**_but not necessary_**)**:

- Aerial Lift certificate
- WHMIS and Power Awareness certification are assets
- Defensive driving certification
- First Aid Level 1
- Traffic control, TCP/TMP

**Driftwood Communications supports the safety and wellbeing of employees by offering**:

- Full-time positions
- Competitive compensation package
- Comprehensive benefit package
- On-going training and development
- Employee Assistance Program (EAP)
- LOA + accommodation provided for overnight travel
- _

**Culture and Values**
- We believe our employees are the backbone of o