Service Coordinator

7 days ago

Victoria, Canada A.S.A.P Ventures LTD (Situated in Victoria B.C) Full time

**Service Coordinator**

**ASAP Ventures Ltd - The Appliance Experts**:

- Victoria, BC | Full-Time, On-Site_

**Are you a multitasking pro who thrives in a fast-paced environment?**
Do you enjoy helping people, staying organized, and being part of a positive, team-driven workplace?

ASAP Ventures Ltd is looking for a **Full-Time Service Coordinator** to join our growing team. This position supports our **repair department**, ensuring smooth communication between customers, technicians, and office staff.

**About Us**

ASAP Ventures Ltd is Vancouver Island’s trusted appliance repair and installation company, proudly servicing homes from Victoria to the Okanagan. Founded in 2010, we’ve grown to a team of over 45 employees; including 19 experienced technicians and a strong support crew behind the scenes. We’re passionate about teamwork, customer care, and continuous improvement.

**What You’ll Do**
- Schedule and coordinate service appointments.
- Communicate clearly with customers, technicians, and partner stores.
- Review job details to ensure each visit is properly documented and prepared.
- Follow up on jobs, estimates, and invoices to keep everything on track.
- Contribute ideas to improve workflows and customer experience.

**What We’re Looking For**
- 1+ year of experience in customer service, coordination, or a related field.
- Experience in **appliance service, construction, or trades coordination** is an asset.
- Strong multitasking, time management, and communication skills.
- Tech-savvy and detail-oriented; you like getting things done right.
- Positive attitude, team player, and reliable work ethic.

**Why Join ASAP Ventures**
- Full-time, Monday-Friday schedule (8:30 AM-5:00 PM)
- Dental and extended medical benefits
- Friendly, supportive, and casual work environment
- Opportunities for training and growth

Join a growing, customer-focused company that values teamwork, professionalism, and doing things the right way - ASAP.

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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