Cn - Vendor Managed Inventory Specialist

**BUILD A BETTER CAREER WITH MSC**

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

**Requisition ID**: 18169

**Employment Type**: Full Time

**Job Category**: Operations / Warehouse / Distribution

**Job Grade**: NonExempt N7

**Work Location**: Surrey, BC (The service coverage area is from Chilliwack to Delta and all places in between)

**BRIEF**:
The Vendor Managed Inventory (VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.

**DUTIES and RESPONSIBILITIES**:

- Supports MSC customer solutions and sales associates.
- Understands company solutions, products, and services. Including limited technical product knowledge.
- Supports the implementation of Vendor Managed Inventory programs at customer locations.
- Establish productive, professional relationships with key personnel in assigned customers.
- Maintain high customer satisfaction ratings that meet company standards.
- Unpack orders, checks accuracy of shipment and put stock away at customer locations.
- Ensure appropriate customer stock levels, generates new orders for merchandise, and obtains customer approval to place orders when required.
- Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
- Performs general (5S) housekeeping for service equipment and immediate area.
- Utilize company technology to completed daily tasks, order generation, tracking, and routing.
- Logs all events daily within the Service Management tool.
- Participates in special projects and performs additional duties as required.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s mission.

**EDUCATION and EXPERIENCE**:

- A High School Diploma or the equivalent is required.
- Supply chain and process improvement experience preferred.
- Customer service experience including one year of related industry experience is preferred.

**SKILLS**:

- Computer literacy and proficiency in word-processing and spreadsheet software is required.
- Excellent oral and written communications skills are also required.

**OTHER REQUIREMENTS**:

- A valid driver’s license is required.
- Position requires over 80% consistent daily travel within district. Occasional overnight travel is also required.
- May need to lift up to 50 lbs. based on customer needs.

Compensation starting at $45000 - $55000 plus bonus depending on experience.

Telework

WHY MSC?

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.