Program Facilitator

**Program Facilitator - TNO/GenTO**

TNO - The Neighbourhood Organization (TNO) is a well-established community-based social and health service agency providing a wide range of programs and services supporting low-income and newcomer communities across Ontario and sometimes across different provinces through online services and referrals. We are seeking one **Program Facilitator - TNO/GenTO to** join our team in a **part-time contract** role until **March 31, 2026**.

**Duties & Responsibilities include but are not limited to**:

- Providing safe and effective direct care and support during programs in order to meet the needs of program members as identified in the interdisciplinary care plan
- Supporting the independence, dignity, social, emotional and cultural well-being of Program participants
- Promoting an environment that is conducive to dementia care, mental health care and physical frailty in a community day program setting
- Supporting the delivery of in-person related to health and wellness of Program participants
- Planning and conducting assigned programs as well as initiating new programs and planning of special events under the guidance of Therapeutic Recreation
- Initiating and maintaining therapeutic relationships with the Program participants, their family, and other care providers
- Provide advocacy and act as a liaison with other service providers
- Design group session programs and activities promoting health and well-being
- Ensure client’s physical safety and emotional well-being as well as all Social
- Ensure compliance with all health and safety policies
- Ensure all clients and the community feedback and concerns are addressed in a timely manner and recorded according to TNO’s policies and procedures
- Ensure program guidelines are followed in order to achieve successful outcomes
- Serve as a liaison between program clients, participants and community networks
- Work with the Seniors Program team in achieving successful outcomes
- Plan, organize and facilitate group workshops and orientation sessions
- Plan, prepare and evaluate appropriate material for group facilitation & workshops in collaboration with other teams and programs within the agency
- Input data into appropriate database, maintains required program records, and submits required weekly and monthly reports
- Coordinate activities with other TNO departments and services
- Participate in networks of neighbourhood-based service providers
- Actively participates as a team member and works with others
- Together with other members of the team, participates in the set up, clean up and take down of the daily activities
- Plans, delivers, participates and evaluates all programs and services for this role

**Screening** - As a condition of employment, the successful applicant must complete a Vulnerable Sector Screening.

**Job Type**: Part -time contract (14 hours/week) Tuesday & Thursday position until March 31, 2026

**Work Location(s)**: All TNO service communities with a focus on our Partnership at the Don Mills Jamatkhana at 80 Overlea Blvd

**Benefits**:

- Personal Emergency Leaves (PEL)
- Public transportation nearby
- Professional Development Support
- TNO is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities, and other equity-seeking groups to apply. TNO is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code. Should you require accommodation at any stage of the recruitment process, please let us know. We thank all applicants for their interest but only those selected for further consideration will be contacted._

**Job Types**: Part-time, Fixed term contract

Application question(s):

- Have you completed training or hold a certificate/degree in Recreation Therapy, Activity Aide, Program Work, Physiotherapy Aide, Social Service Work, or PSW?

**Experience**:

- Daycare or Community Serve setting: 1 year (preferred)

Work Location: In person