Research Consultant

3 days ago

Toronto, Canada Mastercard Full time

**Our Purpose**
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

**Title and Summary**

Research Consultant

Job Description: ARC Research Consultant (L8)
Location: Toronto, Canada

About the Role
The Advisors Research Center (ARC) is a global team of researchers within Mastercard delivering comprehensive research services to Mastercard's clients.

As a research consultant on the ARC team, you will play a pivotal role in supporting the end-to-end research process and delivering critical insights to our clients.

This role is an exciting opportunity for highly motivated and curious individuals to grow their research skills and gain experience working on a wide range of projects spanning multiple industries.

All About You

Naturally curious about human behavior and motivated to learn more about why people think and act the way they do.

Ability to work cross-functionally with colleagues, internal stakeholders and global team members.

Strong organizational skills and attention to detail

Strong planning, prioritization, and time management skills

Ability to analyze and synthesize information from multiple sources into a cohesive narrative.

Comfortable asking questions and actively participating as a team member on client calls, internal team meetings and workshops.

Enjoy working in a fast-paced, dynamic work environment

Qualifications & Skills

2 - 4 years' experience at a research agency or in an in-house research role contributing to the design and execution of end-to-end custom research (i.e. screeners, discussion guides, survey questionnaires, scripting, analysis and development of deliverables)

Experience with online survey software such as Qualtrics.

Proficiency with at least one statistical software tool (SPSS, Q, SAS, R, Matlab) to support data-driven insights

Demonstrated experience conducting research across a range of methodologies and approaches (e.g. U&A, Conjoint/ Discrete Choice, Concept tests, MaxDiff, Driver’s Analysis, Segmentation Analysis, etc...)

Experience taking data to develop research findings into strategic insights.

Ability to manage multiple projects at the same time.

Some experience and interest in learning quantitative research is preferred.

Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred

**Corporate Security Responsibility**

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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