Float Therapy Guide

7 days ago

Winnipeg, Canada FLOAT.Calm Full time

As a Float Guide you will be an integral part of the FLOAT.Calm team working directly with guests, other float guides and the owners to expand people's understanding of the power of floatation therapy and to help people with stress and anxiety relief, pain management and more. This position requires that you can work independently and deal directly with customers and float therapy equipment.

**What you do**:

- Guide new and existing guests into their float experiences
- Educate on the benefits of floating to all walks of life
- Take bookings and point of sale
- Maintain guests accounts
- Maintain and clean the float environments to immaculate standards
- Cleaning float rooms and laundry between float sessions
- Water testing and maintenance
- Troubleshoot any technical issues that arise with the float environments
- Mentoring and training other float guides on best practices, policies and procedures, facilitate meetings, assist with hiring, ordering supplies, routine maintenance of equipment.

**What you bring**:

- Looking for Part Time (15-20hrs/week)
- Available for Mon Day, Wed Evening, Thur Day, Fri Day, Sat Day, Sun Day
- The desire to help people and do meaningful work
- You are reliable and responsible
- You are empathetic and enjoy taking care of people but can take charge
- Interested in self improvement, mindset and human behaviour.
- At least 2 years prior experience working in a customer service capacity
- You are comfortable working alone
- Enjoy building relationships and able to perform under pressure
- Very detail oriented, not afraid of cleaning and able to manage many small tasks
- Ability to educate on the benefits of floating
- General computer skills are imperative including booking software and POS

**Bonus points if you**:

- Have floated before and have a connection to it
- Can carry a 50lb bag of salt and 5 gal pail of water
- Can tell us the history of floating

**Job Type**: Part-time

Pay: $16.00-$18.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What interests you about working at a float therapy centre?
- What is your weekly availability?

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

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